May 6, 2024

Bucks: New Credit Card Fees Possible but Unlikely

Some retailers will soon have the option of charging extra fees to customers who pay with credit cards, as a result of a legal settlement in an antitrust lawsuit involving MasterCard, Visa and the big card-issuing banks.

It remains to be seen, however, if any merchants will actually do so.

The National Retail Federation, which wasn’t a party to the suit but which represents thousands of retailers affected by the settlement and opposes the deal, insists there is not broad support among merchants for credit card surcharges. A federation spokesman, Craig Shearman, said in an e-mail that the notion of widespread surcharges is “purely card industry propaganda.”

“While there can always be exceptions, merchants in general have no intention of surcharging,” Mr. Shearman wrote.

As The Times reported previously, a twist involving American Express cards makes it difficult for retailers that accept them to add surcharges for MasterCard and Visa cards.

And despite the settlement, the extra fees are still illegal in 10 states that prohibit credit card surcharges: California, Colorado, Connecticut, Florida, Kansas, Maine, Massachusetts, New York, Oklahoma and Texas. That means national retailers that have outlets in those states can’t impose them anywhere, according to the federation.

Mallory Duncan, the federation’s general counsel, said in a short phone interview that surcharge rules in the settlement are overly complex and favorable to the card industry.

The upshot, Mr. Duncan said, is that the settlement merely serves to provide cover to card companies to deflect criticism of their “swipe” fees, which merchants pay to banks when customers pay with credit cards. The fees typically range from 1.5 to 3 percent or more of the purchase amount. The federation has said it is exploring its “legal options.”

But in theory, at least, the fees could begin showing up as soon as late January, as a result of a preliminary settlement entered in the case in November, according to the lawyers who brought the suit. In the event that some retailers charge the extra fee, the group Consumer Action has published a pamphlet to help consumers know their rights when it comes to these potential “checkout” fees.

Retailers, for instance, must provide “clear disclosure” of any fees they are charging at the store’s entrance and point of sale or, for online merchants, on their Web site. The fee must also appear on the receipt. Merchants aren’t allowed to take advantage of customers, and the fee can’t be greater than what the store actually pays to accept credit cards.

It seems doubtful that such fees will become widespread, at least not right away. The cost of credit card “swipe” fees is already baked into the price of a store’s merchandise. And merchants may be reluctant to risk losing a sale, if a customer is annoyed at having to pay more when choosing to pay with credit.

It may be that retailers can use the possibility of charging such fees as a negotiating tool over the size of the swipe fees the stores pay, said Trish Wexler, a spokeswoman with the Electronic Payments Coalition, which represents banks and card-payment networks and which worked with Consumer Action on its pamphlet.

The settlement, while controversial, was announced this summer and received preliminary approval in federal court in Brooklyn on Nov. 27. (It applies to purchases made with credit cards, not debit cards.)

What would you do, if you encountered a store that charged you a fee for using a credit card?

Article source: http://bucks.blogs.nytimes.com/2012/12/27/new-card-fees-possible-but-unlikely/?partner=rss&emc=rss

Bucks Blog: New Credit Card Fees Possible but Unlikely

Some retailers will soon have the option of charging extra fees to customers who pay with credit cards, as a result of a legal settlement in an antitrust lawsuit involving MasterCard, Visa and the big card-issuing banks.

It remains to be seen, however, if any merchants will actually do so.

The National Retail Federation, which wasn’t a party to the suit but which represents thousands of retailers affected by the settlement and opposes the deal, insists there is not broad support among merchants for credit card surcharges. A federation spokesman, Craig Shearman, said in an e-mail that the notion of widespread surcharges is “purely card industry propaganda.”

“While there can always be exceptions, merchants in general have no intention of surcharging,” Mr. Shearman wrote.

As The Times reported previously, a twist involving American Express cards makes it difficult for retailers that accept them to add surcharges for MasterCard and Visa cards.

And despite the settlement, the extra fees are still illegal in 10 states that prohibit credit card surcharges: California, Colorado, Connecticut, Florida, Kansas, Maine, Massachusetts, New York, Oklahoma and Texas. That means national retailers that have outlets in those states can’t impose them anywhere, according to the federation.

Mallory Duncan, the federation’s general counsel, said in a short phone interview that surcharge rules in the settlement are overly complex and favorable to the card industry.

The upshot, Mr. Duncan said, is that the settlement merely serves to provide cover to card companies to deflect criticism of their “swipe” fees, which merchants pay to banks when customers pay with credit cards. The fees typically range from 1.5 to 3 percent or more of the purchase amount. The federation has said it is exploring its “legal options.”

But in theory, at least, the fees could begin showing up as soon as late January, as a result of a preliminary settlement entered in the case in November, according to the lawyers who brought the suit. In the event that some retailers charge the extra fee, the group Consumer Action has published a pamphlet to help consumers know their rights when it comes to these potential “checkout” fees.

Retailers, for instance, must provide “clear disclosure” of any fees they are charging at the store’s entrance and point of sale or, for online merchants, on their Web site. The fee must also appear on the receipt. Merchants aren’t allowed to take advantage of customers, and the fee can’t be greater than what the store actually pays to accept credit cards.

It seems doubtful that such fees will become widespread, at least not right away. The cost of credit card “swipe” fees is already baked into the price of a store’s merchandise. And merchants may be reluctant to risk losing a sale, if a customer is annoyed at having to pay more when choosing to pay with credit.

It may be that retailers can use the possibility of charging such fees as a negotiating tool over the size of the swipe fees the stores pay, said Trish Wexler, a spokeswoman with the Electronic Payments Coalition, which represents banks and card-payment networks and which worked with Consumer Action on its pamphlet.

The settlement, while controversial, was announced this summer and received preliminary approval in federal court in Brooklyn on Nov. 27. (It applies to purchases made with credit cards, not debit cards.)

What would you do, if you encountered a store that charged you a fee for using a credit card?

Article source: http://bucks.blogs.nytimes.com/2012/12/27/new-card-fees-possible-but-unlikely/?partner=rss&emc=rss

Bits Blog: Visa’s Digital Wallet Now Available on Some Smartphones

Visa said it is working on technology to enable payments to be made between mobile devices and merchants' terminals, much like Google Wallet, which was introduced in September.GoogleVisa said it is working on technology to enable payments to be made between mobile devices and merchants’ terminals, much like Google Wallet, which was introduced in September.

Good news for people suffering from discomfort caused by sitting on a thick wallet full of credit cards and credit card receipts for a long duration: Visa, the credit card company, said it supported making wireless payments through some smartphones, though it would replace the plastic Visa cards issued by banks.

Visa last week announced some phones from Samsung, Research In Motion and LG would work with a technology called near field communications, a wireless system that enables payments to be made between mobile devices and merchants’ terminals. So rather than yank a credit card out of your wallet, you’d wave your phone over a terminal to make a payment.

For Visa-certified near field phones, a security application called PayWave is embedded in a phone’s SIM card, chipset or memory card, according to Visa. A merchant with a PayWave-compatible terminal would be able to accept payments from these phones. Visa’s certified products include the Samsung Galaxy S II, LG Optimus NET NFC, the BlackBerry Curve and the BlackBerry Bold.

Although near field technology is commonplace overseas, it has been slow to enter the mainstream American market. It has been difficult for the all the various interested parties — credit-card companies, banks, technology manufacturers, software makers and carriers — to agree on standards and work together. In September, Google introduced Google Wallet, a near field system for some Android phones, and rumors abound that Apple has been planning similar wireless payment methods for iPhones.

Wireless Visa payments  will initially work at only 150,000 retail locations in the United States, according to Visa. More than 8 million merchants accept Visa in the United States. But Visa said it was optimistic that near field communications would soon accelerate in the United States as more customers, vendors and technology companies take interest in the wireless payment method.

“We’re just now seeing all the elements come into place that’s going to make it take off,” said Bill Gajda, Visa’s global head of mobile product.He said near field communications was spreading quickly in Canada, Singapore and in Hong Kong, which should help pique interest among banks and vendors in the American market.

But what’s wrong with traditional plastic for payments in the first place? Nothing, says Mr. Gajda, but near field-equipped smartphones can do things that credit cards can’t, like account for electronic coupons or include social-networking tools that let you automatically share what you buy with friends.

And what’s in it for Visa? The credit-card company likes near field-equipped smartphones because it can gain more details about customers and their spending patterns, further enabling it to share this information with third-party marketing companies, said Mr. Gajda.

“That’s a new business for Visa,” Mr. Gajda said. “We’re working with GAP and a number of other retailers to make their marketing programs and loyalty programs more targeted, more relevant and more real-time by marrying the data they have and the data we have.”

He noted, however, that credit card companies could already gain access to this type of information if a credit card was added to a third-party app on a phone.

Article source: http://feeds.nytimes.com/click.phdo?i=6d9d37fecab68b3419039771fd5ea036