April 26, 2024

Ticketmaster Accuses 21 of Fraudulent Ticket Buying

In the lawsuit, filed on Tuesday at United States District Court in Los Angeles, Ticketmaster accused Joseph Shalom, a producer of live entertainment events in New York, of being the central figure in a coordinated series of attempts over the last two years to obtain large numbers of tickets and resell them at a profit.

According to the suit, Mr. Shalom and his associates used “bots,” or specialized computer programs, to bypass online features like Captchas — series of distorted letters or numbers — that test whether a potential ticket buyer is a person.

Ticketmaster, a division of Live Nation Entertainment, says Mr. Shalom and others linked to him used these systems to gain access to as many as 200,000 tickets a day ahead of the public, aiming for the most desirable tickets.The suit claimed Mr. Shalom and the others violated Ticketmaster’s terms of use, which prohibit bots and limit the number of tickets a customer may request in a single day. It also accuses them of committing several offenses as part of the ticket-buying process, including copyright infringement and the assumption of false identities.

Ticketmaster seeks unspecified damages in the suit and does not say how many tickets were bought by the 21 people. It also says the use of bots damages Ticketmaster’s reputation and harms the public.

As a result of the behavior outlined in the lawsuit, the company says, “the inventory of tickets available to consumers who do not use such devices is substantially diminished, which has led some consumers to question Ticketmaster’s ability to ensure a level playing field for the purchase of tickets.”

Bots have become a major source of consumer and industry complaints about the ticketing market. Consumers grow frustrated when concerts often sell out moments after tickets go on sale, and listings then appear for those tickets at inflated prices through online secondary markets like StubHub, owned by eBay, or TicketsNow, part of Live Nation.

The concert industry has also been frustrated at the difficulty of cracking down on the use of bots. Three years ago, federal authorities charged a group of men with using similar tactics to make $25 million in profit. But the men were sentenced to probation, which music executives say has not served as a deterrent. Concert promoters and others have said that the use of bots has become increasingly common, particularly for the most popular shows.

In a statement, Ticketmaster said: “We care about protecting fans and the integrity of our business. We are doing exactly what we have repeatedly said we do: stand up for the fans who use our site in the proper manner.”

Mr. Shalom did not respond to an e-mail requesting comment.

Article source: http://www.nytimes.com/2013/05/02/business/media/ticketmaster-targets-scalpers-in-federal-lawsuit.html?partner=rss&emc=rss

Novelties: Digital Badges May Highlight Job Seekers’ Skills

Now the John D. and Catherine T. MacArthur Foundation is putting millions of dollars into a competition to spur interest in a new type of badge — one that people can display not on their clothing but on a Web site, blog or Facebook page while they are looking for a job.

The badges will not replace a résumés or transcripts, but they may be a convenient supplement, putting the spotlight on skills that do not necessarily show up in traditional documents — highly specialized computer knowledge, say, or skills learned in the military, in online courses or in after-school programs at museums or libraries.

“The badges can give kids credit for the extraordinary things they are learning outside of school,” as well as being a symbol of lifelong learning for adults, said Connie M. Yowell, director of education grant-making at the MacArthur Foundation in Chicago.

Prospective employers could click on an e-badge awarded for prowess in Javascript, for example, and see detailed supporting information, including who issued the badge, the criteria and even samples of the work that led to the award.

“The badges are another way to tell the story of who you are and what you know,” Dr. Yowell said.

“What people are learning in school is often not connected to the world of work,” she said. “Badges can fill that gap. They can be a kind of glue to connect informal and formal learning in and out of school.” If valued, they might also inspire students to accomplish new tasks.

To create prototypes of these alternative credentials, MacArthur has started a “Badges for Lifelong Learning” competition that will culminate in March 2012, when the foundation will award a total of $2 million to several dozen winners, Dr. Yowell said.

In addition, the federal Departments of Education and Veterans Affairs will jointly award $25,000 for the best badge concept and prototype that serves veterans seeking jobs.

In preparation for the contest, MacArthur has also given $1 million to the nonprofit Mozilla Foundation to develop a common standard or protocol for the badges.

Developers will use this protocol so that their badges will work across the Web on various platforms, no matter which organization is awarding them, just as e-mail works across the Internet regardless of the particular program used, said Mark Surman, executive director of the Mozilla Foundation in Mountain View, Calif.

“People will be able to take courses at a dozen places, and then put the badges from these different places on their Web site,” he said.

The badges can be verified in several ways. For instance, a badge can include a verification link that makes it possible to check with the issuer about authenticity and status, should the badge have an expiration date.

The Mozilla Foundation supports the development of free software that can be used throughout the Web. It owns the Mozilla Corporation, creator of Firefox, the open source Internet browser.

Mr. Surman’s group tested an early version of the badge system this spring at the School of Webcraft at Peer to Peer University, an online school offering free courses organized by peers, said Erin B. Knight, who works on the badge project for the Mozilla Foundation. Students in the pilot program were awarded badges in Javascript, HTML, teamwork, collaboration and other areas.

Many organizations, including NASA, Intel and the Corporation for Public Broadcasting, are collaborating with MacArthur in the competition, providing information about their programs and activities that could be the basis for badge awards, said Cathy N. Davidson, a professor at Duke University and co-administrator of the competition.

NASA, for example, has educational programs in robotics for young people that might be suitable content for badges.

Designers have until Jan. 12 to submit their ideas for badge prototypes. Design winners will be paired with content providers to compete for the final awards, Dr. Davidson said.

Independent of the MacArthur contest, one company, TopCoder, in Glastonbury, Conn., has been awarding its own version of digital badges for several years. It holds online programming competitions that offer cash rewards, said Mike Lydon, its chief technology officer. Many of the programs become commercial products that are sold or licensed to customers like I.B.M.

TopCoder competitors who do not win cash awards can still obtain a useful credential, Mr. Lydon said — a digital emblem that, when clicked on, gives statistics about their prowess relative to others. Competitors use screen names that let them preserve their anonymity, but also share scores with prospective employers when the scores are ones they are proud of.

It is an extremely helpful badge to include in job searches, Mr. Lydon said.

“Rather than saying ‘look me up,’ ” he said, “people have this transportable widget at their Web site.”

E-mail: novelties@nytimes.com.

Article source: http://feeds.nytimes.com/click.phdo?i=3fcb9dc4f5c17293948e2954c862a8ef