October 7, 2024

Bits Blog: GoDaddy Says Its Troubles Were Not Hacker-Related

GoDaddy, the Web services company, said on Tuesday that its extensive technical problems on Monday were a result of internal issues, not an attack by a supporter of Anonymous, the loose confederation of rogue hackers.

In a statement, Scott Wagner, the company’s interim chief executive, said the “intermittent service outages” were caused by an internal network error. An Anonymous supporter had taken credit for the problems on Twitter.

“The service outage was not caused by external influences,” Mr. Wagner said. “It was not a ‘hack’ and it was not a denial of service attack (DDoS). We have determined the service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com.”

“At no time was any customer data at risk or were any of our systems compromised,” he said.

GoDaddy’s Web site was down for several hours on Monday afternoon, as were several million Web sites that use GoDaddy for domain hosting and other services. The company was previously the target of two notable denial of service attacks, one in 2007 and another in 2009.

Last week an Anonymous-related group claimed it had obtained a million identification numbers for Apple mobile devices by hacking into the computer of an F.B.I. agent. As it turned out, the data was actually stolen from a company in Florida.

Article source: http://bits.blogs.nytimes.com/2012/09/11/godaddy-denies-anonymous-attack/?partner=rss&emc=rss