May 8, 2024

Bits Blog: Marissa Mayer Puts Her Stamp on Yahoo.com

8:39 a.m. | Updated On Wednesday, Yahoo introduced a fresh new home page with Marissa Mayer’s stamp all over it.

Yahoo’s home page has long been a sort of sad reflection of the company. A jazzed-up Craigslist of sorts, the site was often cluttered with low-quality ads and irrelevant content and in no way reflected the fact that Yahoo is one of the most visited sites on the Web. With more than 700 million monthly visitors, Yahoo is still a leading source of information for sports, finance and entertainment.

Ms. Mayer took the reins as Yahoo’s chief executive last July. Before that she was a long-time executive at Google, where she was widely credited with the simple look of the Google search page. Now she seeks to apply that same, clean aesthetic to one of the most chaotic sites on the Web.

In an interview Tuesday, Ms. Mayer said she wanted to make Yahoo’s site “fresh and dynamic and add an element of surprise and serendipity.”

Gone are the low-quality ads. She has added an infinite, Twitter-like news feed and a stream of content recommended by users’ Facebook friends. Instead of trying to jam every Yahoo feature onto the site, the new design gives special prominence to Yahoo’s most popular Web properties: Yahoo’s e-mail and news service, Yahoo Finance, Yahoo Sports, its movie listing site and OMG, its popular entertainment site.

Users can now easily share content they see on the home page via e-mail, Twitter or Facebook with one click. They also have limited ability to customize the site to their liking. They can turn off home page features like horoscopes, stock quotes and sports stats. Ms. Mayer pointed out that the more items users switch on and off, the smarter the Yahoo algorithm gets and the more relevant content Yahoo will serve up.

Yahoo’s redesigned home page is the third major aesthetic improvement Ms. Mayer has introduced since joining the company. In December, she redesigned Yahoo’s e-mail service and its once-popular photo-sharing service Flickr.

In the interview, Ms. Mayer said these would be the “first of many releases” and she would turn her focus to a dozen or more Yahoo products. Her next priority for the home page, she said, will be adding content sources. In December, Yahoo signed three deals, with CBS Television, NBC Sports and ABC News. In each case, the media companies will work with Yahoo to promote each other’s content and produce original video content for the Web.

“We’re introducing a new way to welcome people to Yahoo,” Ms. Mayer said.

But it’s more than aesthetics. Ms. Mayer is betting that the renewed focus on Yahoo’s products will turn around the company’s ailing display ad revenue. Yahoo, once the biggest seller of display ads in the United States, went from a leading 15.5 percent share of all digital ad revenues in the United States in 2009, to an 8.4 percent share last year, even as total digital ad spending grew, according to eMarketer. Meanwhile, its competitor, Google, increased its share to 41 percent.

Last month, she told analysts, “More personalized content and increased product innovation will be key to getting us back to the path for display revenue growth.”

Article source: http://bits.blogs.nytimes.com/2013/02/20/marissa-mayer-puts-her-stamp-on-yahoo-com/?partner=rss&emc=rss

Advertising: Super Bowl Ad Previews Draw Online Attention, With Criticism

Still, he is disappointed that consumers can already watch an extended version of the commercial online, in stark contrast to a decades-old strategy of building anticipation for Super Bowl spots by keeping them under wraps until the game.

“I’m more of the old school; I like the element of surprise,” Mr. Norman said. “If I ruled the world, I’d go back to holding out and waiting.”

His client, the PepsiCo Beverages division of PepsiCo, which makes Pepsi Next, sees it differently. The company is among a long list of Super Bowl sponsors jumping the gun by sharing commercials — shorter versions, longer versions or the versions that will appear on Sunday — hours, days or even weeks before the game.

“The world has changed,” said Angelique Krembs, vice president for marketing for the Pepsi trademark at PepsiCo Beverages. “The conversation used to happen after the game. Now, enabled by social media, there’s a lot of conversation before the game about what’s coming up, and we want to be the most talked-about brand in that conversation.”

The willingness of consumers to watch ads on social media like Facebook, Twitter and YouTube — and to discuss and share them with friends and family — is rewriting the Super Bowl playbook for Madison Avenue. Marketers and agencies are deciding that it’s better to give up the benefits of surprising viewers during the game in favor of gaining additional attention before.

“We don’t see any down side” to forgoing the “aha!” moment during the game, said Scott Campbell, general manager for integrated marketing communications at Colgate-Palmolive, which bought a Super Bowl commercial for its Mennen Speed Stick deodorant and uploaded the spot to the brand’s YouTube channel on Wednesday.

“I don’t think we’ll get 110 million viewers before the game,” Mr. Campbell said, referring to the number of people expected to watch the Super Bowl, “but whatever we get by giving it to our online community is all to the plus.”

Another reason Colgate-Palmolive released the commercial early on social media was that it is part of “a campaign that was social from the get-go,” he said. The campaign began with a contest on Twitter, and the commercial was produced through Tongal, a company that uses a crowdsourcing model to develop creative ideas for ads.

To be sure, priming the pump before a Super Bowl spot runs does not guarantee success.

“Pre-announcements can build up hype, but if the ad isn’t seen as dynamic, innovative or exciting, I don’t think the sneak peeks work,” said George R. Cook, executive professor of marketing and psychology at the Simon Graduate School of Business at the University of Rochester. “There may not be so much ‘wow’ or positive bounce.”

Another risk, Professor Cook said, is that “the message can wear out” before the game, lowering the return on the large investment in a Super Bowl campaign. CBS, which is broadcasting Super Bowl XLVII, is charging an estimated $3.7 million to $3.8 million for 30 seconds of commercial time, with some going for $4 million.

Opening the kimono before Super Bowl Sunday may also backfire if consumers dislike what they see. For instance, Volkswagen of America has been fending off negative responses to its Super Bowl ad since previews began online on Monday.

The Volkswagen spot features an actor playing a white Minnesotan who speaks with a lilting “Yah, mon” Jamaican accent, meant to encourage drivers to “get happy.” The commercial, by Deutsch L.A., has been denounced as culturally insensitive or racist.

“We didn’t go in saying, ‘Could there be a backlash?’ ” said Tim Mahoney, chief marketing officer at Volkswagen of America, because testing showed that the ad conveyed “the message we want to deliver, that this is a brand that can put a smile on your face.”

“I’m pretty pleased that within 24 hours we had 1.1 million people watch the spot” on YouTube, Mr. Mahoney said. That figure had grown to more than 2.1 million Wednesday night, and despite the criticism, he said, reactions have been “overwhelmingly positive.”

The additional time to scrutinize the contents of Super Bowl commercials also means a much earlier start to the postgame tradition of challenging the ad industry’s creativity by pointing out all of the spots that echo one another. For example, several commercials, including Pepsi Next’s, will promote free coupons and other giveaways.

And at least two commercials, for E*Trade and Kia, include images of baby astronauts, while a third, for the new Axe Apollo line of products, sold by Unilever, features a young male astronaut.

Matthew McCarthy, senior director of brand development for Axe North America at Unilever, said he was undaunted by pregame comparisons. “Do I hope having assets out there before the Super Bowl generates buzz?” he said. “Of course I’d like that.” The Axe Apollo commercial was created by Bartle Bogle Hegarty.

As for E*Trade, “luckily, our spot has only one second” of a baby astronaut amid a variety of images, said Tor Myhren, president and chief creative officer at Grey New York, which creates E*Trade’s ads.

The commercial, scheduled for social media on Friday, features the “talking” E*Trade baby advising investors not to waste money on 401(k) fees. In addition to visiting space, the baby indulges in pursuits like playing polo and drinking — milk — at a nightclub.

“I have mixed emotions about running Super Bowl spots early,” Mr. Myhren said, because it dilutes the appeal of the game as “America’s last campfire, where everyone gets together to watch the same thing at the same time.”

Even so, “you spend a lot of money on a 30-second commercial in the Super Bowl,” he said. “You may be a fool not to leverage the opportunities.”

Article source: http://www.nytimes.com/2013/01/31/business/media/super-bowl-ad-previews-draw-online-attention-with-criticism.html?partner=rss&emc=rss