April 23, 2024

DealBook: Barclays Picks One of Its Own as Chief

8:27 p.m. | Updated
Barclays, which has been tarnished by scandal, appointed a new chief executive on Thursday, as the British bank looks to restore its reputation and overhaul its culture.

By selecting Antony Jenkins, Barclays seemed to steal a line from the comedy series “Monty Python”: “And now for something completely different.”

Mr. Jenkins, 51, an Oxford-educated Briton with a soft-spoken demeanor, started his career 30 years ago as a cashier at a local Barclays branch. Over the last three years, he has overseen the sleepy consumer retail and banking business at Barclays.

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In short, he has little in common with his predecessor, Robert E. Diamond. Mr. Diamond, an American-born investment banker, brought a hard-charging ethos to the bank, transforming it into a top player on Wall Street. But the culture of risk-taking also proved problematic. In July, Mr. Diamond resigned amid revelations that Barclays manipulated key interest rates for its own benefit.

“They’re complete opposites,” said Frederick Rizzo, a European bank analyst at T. Rowe Price, a big mutual fund manager that owns shares of Barclays. “Before you had an aggressive American investment banker and now Jenkins is a low-profile retail banker.”

Libor Explained

Even as concerns emerged about the bank’s ability to make money under a potentially more reserved approach, regulators and analysts viewed the appointment as a safe bet during a tumultuous time. The selection signals a return to the British banking roots of Barclays, as it aims to bolster its credibility. In addition to the rate-rigging inquiry, the bank also faces questions about its capital-raising efforts during the 2008 financial crisis.

Mr. Jenkins made the legal woes — and broader concerns about the bank’s culture — a central focus on his first day as C.E.O. Appearing at a town hall at Barclays’ London headquarters that was broadcast to thousands of employees across the world, Mr. Jenkins, in suit and tie but no jacket, emphasized the need to repair a tarnished reputation.

“The key point is to rally the organization of Barclays,” he said in an interview on Thursday. “We’ve obviously been through a very difficult time, but we need now to move on from that and focus on the future.”

Early on, Mr. Jenkins emerged as a favorite for the job. As the search process gained steam this month, he met with the bank’s board. The board also pursued William T. Winters, a former senior investment banking executive at JPMorgan Chase.

Marcus Agius, the board’s chairman, said on Thursday that Mr. Jenkins “stood out among a very competitive field of internal and external candidates because of his excellent track record transforming” the retail and business banking unit. Mr. Agius, who is stepping down in November, will be succeeded by an outsider, David Walker.

In picking Mr. Jenkins, the board was drawn to his knowledge of the bank’s inner workings.

The first member of his family to attend university, Mr. Jenkins started at Barclays in 1983 as a trainee. He left six years later for Citigroup, but rejoined Barclays in 2006 to lead its credit card business, Barclaycard. In November 2009, he was named chief of the retail and business banking group, and joined the executive committee.

Mr. Jenkins learned of his latest promotion days ago while he was on vacation in his London home. The bank held off announcing its choice until it was approved by the Financial Services Authority.

Two months ago, regulators urged the board behind the scenes to replace Mr. Diamond. During his tenure, Mr. Diamond came to personify the riskier pursuits of investment banking and the eye-popping pay packages on Wall Street.

The bank on Thursday said Mr. Jenkins could earn up to £8.6 million, or $13.6 million. By contrast, Mr. Diamond last year received £17 million, or $26.9 million, in pay and perks, which prompted heckling at the annual shareholder meeting in April.

Some shareholders, as well as British regulators and politicians, have blamed the culture of risk-taking under Mr. Diamond for the bank’s ethical lapses.

In June, Barclays agreed to pay $450 million to settle accusations by American and British authorities that it tried to manipulate the London interbank offered rate, or Libor, a key benchmark. Regulators accused the bank of reporting false rates to bolster profits and make its financial position appear healthier, the first case stemming from a multiyear investigation into more than a dozen global banks. Just days after the settlement, Mr. Diamond resigned.

Mr. Jenkins will have to clean up the mess left behind.

The Justice Department is still investigating Barclays traders as part of the broader Libor case and could bring criminal charges. The bank is also facing private litigation over rate manipulation.

Other government inquiries focus on the bank’s capital-raising efforts during the depths of the financial crisis. On Wednesday, Barclays disclosed that the Serious Fraud Office, the British government agency that investigates and prosecutes white-collar crime cases, “has commenced an investigation into payments under certain commercial agreements between Barclays and Qatar Holding.” Last month, the bank also confirmed that the Financial Services Authority was investigating Barclays over a related matter.

Unlike its peers, the Royal Bank of Scotland Group and the Lloyds Banking Group, Barclays managed to avoid a government bailout in the dark days of 2008, turning instead to sovereign wealth funds in Abu Dhabi and Qatar for an infusion of capital. Barclays raised a total of $7.1 billion from Qatar in July and October 2008. Qatar Holding is currently the largest shareholder in Barclays, with a 6.65 percent stake, according to Bloomberg data.

As the bank confronts the various investigations, analysts generally hailed the selection of Mr. Jenkins, with Citigroup analysts calling it “a safe appointment.”

“It’s very important that they brought in someone who was a safe hand,” said Shailesh Raikundlia, an analyst at Espírito Santo Investment Bank. He noted, however, that some investors “wanted a clean slate” — meaning an outside candidate.

The main test for Mr. Jenkins, analysts say, will be to bolster the bank’s credibility and address its myriad legal liabilities. In an interview, Mr. Jenkins acknowledged that the challenge was steep but “doable.” “There are many elements of Barclays’ culture that are strong and good, but clearly there are elements that have to change,” he said.

Despite the scandals, the bank’s financial footing looks better than many rivals. Barclays emerged from the crisis relatively unscathed, picking up pieces of Lehman Brothers. In the first half of the year, net profit rose 9 percent, to $4.86 billion, from $4.43 billion in the period a year earlier, excluding an accounting charge and other one-time costs.

Some investors worry that the selection of Mr. Jenkins, who lacks experience in the investment banking business, will crimp profits. The investment bank, which includes parts of the old Lehman empire, dominates the company’s operations. The unit generated 32 percent of Barclays’ revenue last year, while producing half the bank’s profits before taxes.

While questions remain about its future under Mr. Jenkins, the new chief assured his staff on Thursday that his appointment “does not signal any change in strategy or lack of commitment to the investment bank.”

Instead, he is focused on fixing the bank’s reputation. “We have a tremendous opportunity to change Barclays in a way that will better serve all of our stakeholders — customers, clients, colleagues, shareholders and broader society,” he said in a letter to employees. “Barclays can, and will, be a better bank.”

David Jolly and Michael J. de la Merced contributed reporting

Article source: http://dealbook.nytimes.com/2012/08/30/barclays-names-c-e-o-amid-new-investigation/?partner=rss&emc=rss

Your Money: BrightScope Ranks 401(k) Plans, and Attracts Critics

In 2009, Mike and Ryan Alfred, now 30 and 28 years old, introduced a rating for most of the big 401(k) plans and gave poor scores to many of them. In Act 2, the brothers and their company, BrightScope, put the names and disciplinary records of thousands of stockbrokers and investment advisers up on the Web where anyone could find them.

While the data provides plenty of utility for consumers, BrightScope aims to make money by selling detailed reports to retirement plan administrators, mutual fund companies and investment advisers.

And for their trouble, the brothers have been called all sorts of names in industry publications. Their tactics, according to the complainers, hold investment advisers “hostage” and feel like “extortion.” They’re a front, perhaps, for plaintiffs lawyers. Or they are simply “sinister.”

If this all sounds familiar, it’s because the same thing happened when Morningstar turned unflattering spotlights on the mutual fund industry, and when Zagat, TripAdvisor and Yelp started ranking various businesses.

Those four companies have proved their legitimacy, or at least their staying power. And now the brothers Alfred face a similar test: Are they just a couple of punk kids who will flame out, or will their efforts help us all have more money sooner than we might otherwise? THE BEGINNING BrightScope began not with the Alfred brothers but with their co-founder, Dan Weeks. While the brothers are all steely-eyed intensity, Mr. Weeks, 51, is way out on the jolly spectrum. That demeanor has been a big help, given all of the feathers BrightScope has ruffled.

In 2007, Mr. Weeks was an engineering manager at Hewlett-Packard struggling to understand his 401(k) plan. He built a Flash application to sort out his risk tolerance and fund choices and showed it to his real estate lawyer, who happens to be the father of the Alfred brothers.

Mr. Weeks’s lawyer suggested that he show the tool to his entrepreneurial sons, and the three began brainstorming over glasses of Maker’s Mark. “We had been thinking a lot about 401(k) plans, but we still couldn’t search and find out how good one plan was,” Mike Alfred said. “So we decided to build a rating.” Mike now serves as chief executive of BrightScope, while his brother Ryan is president. Mr. Weeks is chief operating officer.

The Alfred brothers weren’t exactly coming at this cold. Mike had traded stocks as a Stanford undergraduate and Ryan completed finance internships during his summers at Harvard. They both worked for their father when he was in the insurance industry, and the brothers also operated their own investment advisory business.

But they were not 401(k) experts. Still, the three raised some money from angel investors in the San Diego area, and the brothers flew to Washington to see how easy it would be to extract filings about companies’ 401(k) plans from the Labor Department. It took them several hours to print just 20 company reports.

That pace wouldn’t do, so the brothers began flooding the Labor Department with Freedom of Information Act requests, asking for hard drives full of 401(k) filings. “They said ours was one of the most onerous they had ever received,” Ryan Alfred said, smirking ever so slightly.

At the same time, the brothers e-mailed anyone they could think of who might persuade the Labor Department to make all the information available electronically. After about nine months of pestering, they succeeded. “We were so obnoxious, we were like mosquitoes” Mike Alfred said. “They had to kill us eventually.”

(Jason Surbey, a Labor Department spokesman, said that BrightScope wasn’t the only company asking for the information.)

THE 401(K) PRODUCTS BrightScope soon published scores of consumer ratings, and it eventually added 403(b) retirement plan rankings, too, for nonprofit groups. Eventually, it became clear that its data had even more value to two other groups.

First, the company created Spyglass, a service for retirement plan consultants who want to help smaller employers. It allows someone making a pitch to know just how high the target client’s fees are and how poorly the mutual funds in its plan have been performing. Meanwhile, the biggest moneymaker for BrightScope in the next year or so will probably be something called Beacon. Here, BrightScope provides data to the fund companies showing which employer retirement plans own their funds, which ones don’t and which employers own competitor funds that haven’t been performing well.

Half a dozen BrightScope employees spend all day sorting through the data that flows in from the Labor Department. Those six are in a room of about 35 people, including programmers, sales people and others, probably more than local fire codes allow.

The office has a slight odor, and not the kind that might waft up from the tuna canners downstairs. It’s the smell of too many people working too many hours. They all see the potential to get rich, presumably, but there’s a cause they believe in, too. One sign notes that the big idea is to help millions more retire with dignity. Another proclaims BrightScope as an “Unstoppable Rebel Force.”

That forcefulness has rubbed plenty of people the wrong way. Steve Utkus, a principal at Vanguard, engaged in an entertaining back-and-forth with the company via both companies’ blogs last year.

Article source: http://feeds.nytimes.com/click.phdo?i=15d41db80179edfc1af612539762496a