April 18, 2024

Plane Crashes on Landing in San Francisco

The jetliner, Flight 214 from Seoul’s Incheon airport, carried 291 passengers and 16 crew members, the airline said. It is unclear how many on board may have been injured or if any were killed, though many passengers were seen scrambling down inflated escape chutes. The crash was the first in the United States since February 2009.

Smoke billowed out of holes in the fuselage of the Boeing 777 as firefighters rushed to the wreckage on the runway. Aircraft parts were scattered across the tarmac — the plane’s wheels, tail and one engines were ripped off.

“I looked up out the window and saw the plane coming in extremely fast and incredibly heavy,” said Isabella Lacaze, 18, from Fort Worth, Texas, who witnessed the crash from the San Francisco Airport Marriott Waterfront.

“It came in at a 30 or 45 degree angle and the tail was way, way lower than the nose,” said another witness, Stefanie Turner, 32, from Arizona.

The plane clipped something as it touched down near the sea wall, Ms. Lacaze said. “And then it hit one of the planes that was already on the runway.”

The plane that was hit said United on its side, she said, but did not appear to sustain much damage. Other witnesses were unsure whether the Asiana plane hit another aircraft.

“I remember watching the nose go to the ground and the tail way up in the air and then the tail back to ground hard,” she said, describing the plane careening out of control. At that point the tail snapped off and the rest of the plane skidded down the runway.

“The smoke was not bad at all at first,” she said. “It was like one cloud. It took maybe a minute or two for the chutes to come out of the side,” she said and people began to pour out almost immediately.

David Eun, who said in a Twitter message that he had been a passenger on the plane, posted a picture of a downed Asiana jetliner from ground level, which showed some passengers walking away from the aircraft.

An aviation official, who did not want to be identified, said the plane was not making an emergency landing, and that the situation had been entirely routine until the crash. The cause was unclear.

Arnold Reiner, a retired airline captain and the former director of flight safety at Pan Am, said that it appeared from television images that the airplane had touched down far earlier than the normal landing point, which is about 1,000 feet down the runway. And that runway, 28 Left, has a “displaced threshold,” he said, meaning that the runway’s usable area does not begin at the start of the pavement. The Instrument Landing System would normally guide the pilot to the proper touchdown point, but in clear weather, pilots will sometimes fly a visual approach.

If the plane touched down too soon, before the paved area or before the area intended for landings, it may have torn off its landing gear, he said, and begin to skid along on its engine cowlings. “At that point, all bets are off,’’ he said, and the tail may have hit the ground with more force than the fuselage was intended to handle.

One question for investigators, Mr. Reiner said, is who was at the controls. The 777 has a two-pilot cockpit but on a flight that long, there is typically a “relief pilot” or two on board, so no one has to work continuously for the entire flight.

Steven B. Wallace, who was the director of the office of accident investigation at the F.A.A. from 2000 to 2008, that “it seems clear that the airplane hit short of the runway.”

“Why that happened, I don’t know,” he said. Mr. Wallace, who is a licensed commercial pilot, said the pilot could have made a mistake and come in too low or there could have been wind shear.

Even though the runway stretches to the sea wall, planes normally would not touch down until they had passed gold markings a safe distance down the runway. But the videos show significant debris between the markings and the sea wall, he said.

The runway is 11,381 feet long and 200 feet wide. The designation 28 for the runway indicates that the plane was landing toward the west.

The 777 has an exceptionally capable flight data recorder, one of the two “black boxes” on the plane, which could quickly provide important details.

The last few years have been an exceptionally safe period for airline travel in the United States. The last crash was in February 2009, when a twin-engine Continental turboprop approaching Buffalo on a flight from Newark crashed into a house about five miles from the airport. All 44 passengers and the crew of four died, along with one person on the ground.

Korean carriers have historically had more difficulty.

In August, 2001, the Federal Aviation Administration froze service from Korean carriers coming into the United States, limiting them to the schedules and aircraft they were then flying, because it said that safety regulation by the South Korean government was inadequate. The restrictions were later lifted.

In December, 1999, a Korean Airlines 747 cargo jet crashed near London. . In August, 1997, a Korean Air 747 came in short of the runway in Guam, killing 228 people.

Asiana Airlines, established in 1988, is based in South Korea and flies Los Angeles, Seattle, Chicago and New York, in addition to various destinations in Europe, the Russian far east, China, Southeast Asia and elsewhere. It operates 12 Boeing 777 extended-range aircraft, according to its Web site, and offers suites for first-class passengers with what is described as the world’s largest television screens for individual tra

Norimitsu Onishi, Marc Santora and Matthew L. Wald contributed reporting. Susan Beachy contributed research.

Article source: http://www.nytimes.com/2013/07/07/us/san-francisco-plane-crash.html?partner=rss&emc=rss

On the Road: Fast Wi-Fi on Flights May Serve the Airlines, Too

You remember Steven Slater, the fed-up JetBlue Airways flight attendant who got on the cabin speaker after his flight landed at Kennedy Airport and declared, “That’s it. I’m done”? He then grabbed two Blue Moon beers from the galley, deployed the emergency chute and slid away into infamy. Ever since, many an unhappy flight attendant has told me she’s sometimes quietly considered pulling a Slater.

Recently, on a crowded plane approaching Dallas, I watched a flight attendant collect trash in a bag with one hand while using her fingertips to hold five empty soda cans for recycling, while simultaneously checking that seat backs were in the forward position for landing. I wondered, could the airlines possibly manage to give more chores to crew members?

Why certainly! You may have read recent news reports about proposals by regulators to devote more airwave capacity to providing faster Wi-Fi connections on commercial airplanes. You may have assumed that those initiatives, in the United States and abroad, are intended mainly to allow passengers to use the Web and e-mail more efficiently.

But the fact is, despite the rapid expansion of Wi-Fi on airplanes, no one has found a profitable way to cover installation costs with the scant revenue generated by the limited number of passengers who have been willing to pay for Internet service at 35,000 feet.

The great advances in airplane Internet connections are being driven far more by the opportunities that high-speed broadband service presents for airlines themselves to essentially sell more things to the customers, whether the product is in-flight entertainment, food and drink, customized services to elite-status passengers or products at the destination, including hotel packages, sports and concert tickets, restaurant and theater reservations. On an airplane, you have a captive market, and with sophisticated technology, you can sell to passengers in very personal ways.

And, of course, flight attendants will be expected to become even more adept at using in-flight technology. The question is whether they will embrace the moment.

“We found consistently in our research, whether the markets were the U.S., Europe or Asia, that flight attendants are typically the least automated group within the airline work force,” said Andrew Kemmetmueller, the chief executive of Allegiant Systems, a technology development company that focuses on airline operations.

Allegiant Systems, based in Las Vegas, recently announced FlyDesk, a product that has an iPad-based application for processing food and beverage sales on flights. The company expects that FlyDesk’s iPad technology will evolve into many other uses in the hands of flight attendants, Mr. Kemmetmueller said.

Besides direct product sales, opportunities for customer service expand when flight attendants have in their hands not just recycled soda cans, but tablets linked by high-speed Wi-Fi to real-time flight and customer data.

“Buy on board is only one aspect. I live in Toulouse,” he said, referring to the city in France, “but have a base of operations in Las Vegas, which puts me on planes a lot.” As airlines market more flights in partnership with other airlines belonging to the same global alliance, a single long-haul flight to Las Vegas could entail a domestic European flight from Toulouse to Frankfurt, a trans-Atlantic flight on a Lufthansa A380 to San Francisco and then a domestic connection on United Airlines to Las Vegas.

Mr. Kemmetmueller echoes a familiar complaint among international passengers that partner airlines in a global alliance like Star Alliance aren’t especially adept at sharing detailed information about individual passengers and their status. United Airlines, for example, might have detailed information about the status and service requirements of a given elite passenger, but tablet-enabled technology in the hands of flight crews would make that data available for each leg of an alliance trip.

With major improvements in Wi-Fi, we’re only starting to see some of the ramifications for passengers and airlines, which depend mightily on the revenue raised by selling and marketing things other than the basic fare.

But what about that overburdened flight attendant trudging down the aisle with a stuffed trash bag?

In my experience, flight attendants complain about everything, even more so than those world-famous complainers, pilots. But Mr. Kemmetmueller insisted that putting sophisticated technology into the hands of the flight crew, and encouraging crew members to adapt it as they saw fit, overcame even dug-in resistance to performing more chores because the chores became easier. “I think an iPad trumps all,” he said.

Next we need an app to address those empty soda cans.

E-mail: jsharkey@nytimes.com

Article source: http://www.nytimes.com/2013/05/14/business/fast-wi-fi-on-flights-may-serve-the-airlines-too.html?partner=rss&emc=rss