November 17, 2024

Bits Blog: Text Messaging Declines in U.S. for First Time, Report Says

Uli Seit for The New York Times

3:21 p.m. | Updated

Adding text-messaging statistics among corporate customers.

In countries around the world, text-message traffic has been shrinking because Internet-powered alternatives are becoming so widely used. American carriers have fought off the decline — until now.

For the first time, the American wireless market saw a decline in the total number of messages sent by each customer each month, according to a report published Monday by Chetan Sharma, an independent mobile analyst who is a consultant for wireless carriers. In the third quarter of this year, cellphone owners sent an average of 678 texts a month, down from 696 texts a month in the previous quarter.

Though that’s a small dip, the change is noteworthy because for several years, text messaging had been steadily growing in the United States. Mr. Sharma said it was too early to tell whether the decline here would continue, but he noted that Internet-based messaging services, like Facebook messaging and Apple’s iMessage, had been chomping away at SMS usage. He said the decline would become more pronounced as more people buy smartphones. A bit more than 50 percent of cellphone owners here have smartphones.

The downward trend in text messaging is also evident among American businesses who offer cellphones to their employees. Tero Kuittinen, vice president of Alekstra, a company that helps people manage cellphone costs, said that employees at 10 of its corporate clients were sending 5 to 10 percent fewer text messages than a year ago.

Nonetheless, the seemingly imminent decline of text messaging, which is highly lucrative for carriers, doesn’t mean they need to lose much sleep. Big carriers like ATT and Verizon Wireless are still posting healthy profits, largely because of revenue from mobile data plans, the fees people pay to use the Internet over their networks. Among the top three carriers, mobile data accounts for about 45 percent of the average amount of money made from each customer, Mr. Sharma said.

Article source: http://bits.blogs.nytimes.com/2012/11/12/text-messaging-declines-united-states/?partner=rss&emc=rss

T-Mobile May Suffer if AT&T Deal Fails

But should the lawsuit filed by the Justice Department on Wednesday kill the proposed merger, some analysts say it could leave T-Mobile in a much worse position than it was before the deal was announced, its competitiveness sapped by months spent in limbo.

“This is a business that is treading water,” said Robin Bienenstock, an analyst at Sanford C. Bernstein Company who tracks T-Mobile and Deutsche Telekom, its parent company. “They have to go back into the market in the meantime, and they are going to have to figure out a way to build momentum in their core business.”

T-Mobile has long staked its reputation on offering low-cost service plans. But in recent months, the company has lost ground to its larger rivals, ATT, Verizon Wireless and Sprint, which have lured away subscribers with popular devices like the iPhone and the promise of faster networks and services.

The company’s position is especially precarious given the evolving state of the wireless industry, which is increasingly focused on customers willing to pay for expensive smartphones and the data plans that go with them. It will be harder for a company that emphasizes lower prices to stay afloat in that market, experts say.

T-Mobile’s share of the United States wireless market has slipped to 10 percent from 12 percent in 2008, according to Chetan Sharma, an independent wireless analyst. “The biggest problem has been stagnant adds,” he said, meaning new subscribers. Over the last eight quarters, the mobile industry has added a net 33 million customers; T-Mobile has added only 89,000 of those.

But T-Mobile may have one ace up its sleeve, said Ms. Bienenstock: a network that is not clogged with millions of data-guzzling users. And although T-Mobile has not yet begun to roll out LTE, the fourth-generation wireless technology that its peers are already using or putting in place, it has invested large sums in upgrading its existing network, which uses a technology called HSPA+ that analysts say rivals the speeds of LTE.

The company could try to appeal to people looking for a cheap way to stream movies, songs and other content on their smartphones and tablets — a tactic that could have leverage, considering that ATT and Verizon both recently put limits on how much data customers could use without paying extra. T-Mobile is more lenient with the limits on most of its plans, slowing the access speeds for its heaviest users instead of charging more.

“They have a relatively empty and fast network,” said Ms. Bienenstock. “You can sell cheap data and make it pretty profitable.”

But T-Mobile’s biggest challenge may be that it is no longer the only value proposition for mobile subscribers.

Consumer Reports found that customers spent $20 to $50 less per month using T-Mobile than with carriers like ATT and Verizon. But plenty of smaller contenders are looking to expand their share of the market, including Virgin Mobile, Boost Mobile, Leap and MetroPCS.

“For a long time, they were the value brand for young people and teenagers,” said Jan Dawson, an analyst at Ovum, a technology research firm. “It’s getting quite crowded in their core territory. Their only hope may be to reinvent themselves entirely.”

T-Mobile did not respond to a request for comment. Its parent company issued a statement on Wednesday saying that it would join ATT in defending the merger plan in court.

Complicating matters for T-Mobile is that it has largely remained motionless for several months while waiting for the deal to close. It is likely, analysts say, that T-Mobile froze any negotiations with Apple and other hardware vendors over new phones to avoid competing with ATT on pricing and release dates.

That could hinder the carrier’s ability to dazzle potential subscribers with new smartphones in the coming months — a severe handicap to growth if the company were not going to be folded into ATT.

The plot thickens if Apple announces a deal with Sprint to distribute the iPhone, as is widely expected. That would leave T-Mobile as the nation’s only major carrier without the phone.

The Web has been full of speculation that anyone from Google to Sprint may step up with a bid to buy T-Mobile. But analysts say that is unlikely to happen, largely because Sprint is already grappling with how to blend several technologies into one cohesive network. Adding T-Mobile’s technology to the mix would be an expensive and Sisyphean task.

It is also unlikely that a company like Google or Apple would toss its hat into the ring, say analysts, despite indications that both companies are looking to transform the communications business. Neither would want the headache of running a telecommunications network or to run the risk of souring relations with other carrier partners.

In the longer run, analysts say, it seems likely that Deutsche Telekom, which has long itched for a way to exit the United States market, will either spin T-Mobile off as an independent entity or look for ways to sell pieces of the company.

Some analysts say that an international company like NTT DoCoMo of Japan, France Télécom or Telefónica of Spain that wants to establish a footprint in the United States could look to add T-Mobile to its portfolio.

Others say T-Mobile could look attractive to a cable company like Comcast or Time Warner that may want to enter the wireless market. T-Mobile has 5,400 cellular base stations, beating Verizon, which owns only 4,300.

Regardless of the outcome, analysts say T-Mobile is likely to eventually shift hands, ideally to a new owner that will not upset the Justice Department.

“Deutsche Telekom has made it very clear that they don’t have any desire to invest more in the U.S. market and they don’t want to be the long-term owners of this asset,” said Ms. Bienenstock of Sanford C. Bernstein. “But it will be very valuable to someone.”

Article source: http://www.nytimes.com/2011/09/02/technology/t-mobile-may-suffer-if-att-deal-fails.html?partner=rss&emc=rss