“We kept on checking the voltage again and again, because we were so nervous,” he said in an interview after the 787 jet landed at Haneda Airport in Tokyo, apparently without incident. “Everything was fine, absolutely fine.”
Mr. Ogami may have gotten over his own jitters, but he and his colleagues at All Nippon, the largest operator of Boeing’s 787 batteries, now must convince an uneasy public of the reliability of the jets — most of which were grounded for three months because of concerns that the batteries crucial to the planes’ sophisticated electrical systems might catch fire.
Even as Boeing and the operators of its Dreamliners move swiftly toward getting the jets back in the air, they now face the delicate task of selling passengers on the idea that the jet is safe, even though engineers have still not figured out what exactly caused batteries to burn on two separate planes earlier this year.
In the past week, regulators in the United States, Europe and Japan — all of which grounded the 787 fleet after those incidents — signed off on fixes to the batteries proposed by Boeing.
Smaller airlines are already moving ahead in reintroducing the jet to their fleets, including Ethiopian Airlines, which used a 787 on Saturday on a two-hour commercial flight from Addis Ababa, the Ethiopian capital, to Nairobi.
But the resumption of 787 flights at All Nippon and Japan Airlines, which together own nearly half the 50 Dreamliner jets Boeing has delivered so far, will prove the real test of whether the modified batteries will eliminate further mishaps.
So both Japanese airlines are being cautious about bringing the Dreamliners back into service, saying they hope to resume scheduled commercial flights only in June. That will give them more time to conduct test flights, retrain their crew and to educate the public about the safety of the improved batteries. (All Nippon said it might introduce Dreamliners on some flights before June, however.)
“It’s up to us to explain how we’ve made these planes safer,” Shinichiro Ito, chief executive of All Nippon and Mr. Ogami’s boss, said at a press conference after flying on the test jet, together with executives from Boeing. “We won’t decide to resume commercial flights until we’re sure our passengers are comfortable with boarding a 787.”
The other airlines that already own 787s are all eager to resume service, although the timing varies. United has scheduled its 787s to start flying domestic routes on May 31 and plans to begin international flights on June 10, from Denver to Tokyo and Houston to London. The airline will then fly its 787s in August from Houston to Lagos, as well as from Los Angeles to Shanghai and Tokyo.
LOT, the Polish national airline, plans to begin commercial 787 flights on June 5 between Warsaw and Chicago. Later, it expects to fly its planes to New York, Toronto and Beijing.
Air India said it hoped to have flights by mid-May. The other airlines that own 787s are Qatar Airlines and LAN of Chile.
But it is in Japan where the 787 has a particularly difficult task in winning back confidence. The Japanese public has been subject to intense coverage of what first appeared to be teething problems of Boeing’s next-generation 787 jet: a cracked cockpit window and a fuel leak.
Then a battery fire on a parked Japan Airlines jet in Boston in January, followed closely by a meltdown of batteries aboard a domestic All Nippon flight, catapulted the story into the nation’s top headlines.
The All Nippon incident, which prompted an emergency landing, has been particularly damaging to the 787’s image in Japan. All day, TV stations played footage of the incident, emergency chutes splayed on the tarmac, with testimony from distressed passengers to boot.
“I was terrified. I didn’t feel alive,” Masaaki Ishikawa, a 40-year-old office worker, told the Sankei newspaper at the time.
Now, some Japanese are understandably worried.
Article source: http://www.nytimes.com/2013/04/29/business/global/29iht-dreamliner29.html?partner=rss&emc=rss
Speak Your Mind
You must be logged in to post a comment.