April 19, 2024

Ad Campaign Selling State to Businesses Is Criticized

Much of the money spent has been used to buy television ads, half of which are being broadcast outside New York, celebrating the state’s economic success stories as part of an effort to lure and keep business here.

Gov. Andrew M. Cuomo’s administration, which began the campaign, says the ads are a valuable tool for recruiting businesses, but critics say they are a backdoor way of elevating the governor’s stature, even though they do not mention his name and he is prohibited from appearing in them.

“We are doing everything we can to level the playing field to bring businesses and jobs to the state of New York, and will continue to double down on those efforts as long as this governor is in office,” Melissa DeRosa, a spokeswoman for Mr. Cuomo, said.

A portion of the campaign is being financed with money from public authorities, which have missions that include protecting the environment and financing public building projects, drawing some criticism. Additionally, a coming phase of the campaign will use $40 million from the federal government to promote businesses and tourism in the areas struck by Hurricane Sandy.

When the campaign began last June, a top state official, Howard Glaser, noted that New York was competing with other states to attract and keep businesses.

“Connecticut is spending $27 million promoting its state, Michigan $25 million, New Jersey ran a campaign to recruit businesses featuring its governor,” Mr. Glaser, the state operations director, said. “California spent $50 million on a campaign to promote its state. We have to compete.”

Mr. Cuomo’s office says that much of the money has not yet been spent — it says it spent $24 million on ad buys for the campaign last year, and another $12 million so far this year, and it says the scale of the campaign is similar to that in other states. A state filing last December said that by then, most of the initial $50 million allotment for the campaign had “been either spent or committed.”

Critics of the “Open for Business” campaign, which the Legislature approved, have proliferated as the commercials receive heavy airtime on networks like CNN, CNBC and NBC. Some have questioned whether the campaign is a wise use of money, while others have questioned whether New York, with its high tax burden, is truly business-friendly.

Andrew Rudnick, the chief executive of the Buffalo Niagara Partnership, a trade group, said in an interview, “New York’s business climate still isn’t competitive enough, in any objective sense of the word, for an ad to overcome.” He added, “I don’t think it’ll make a measurable amount of difference.”

Former Gov. Eliot Spitzer, who like Mr. Cuomo is a Democrat, said in an appearance on NY1 this week, “They’ve spent who knows how much money on TV ads that are fluff and a waste of taxpayer money.”

One of the forces behind the campaign has been Harvey Cohen, who served as the adman for the political campaigns of the governor’s father, former Gov. Mario M. Cuomo, and who now works at the Empire State Development Corporation, the state’s economic development arm. Advertising giant BBDO was hired to produce the commercials.

In a presentation to Empire State Development’s board in 2011, Mr. Cohen described the campaign as confronting “a classic marketing problem.” He said consultants who helped businesses relocate had misconceptions about New York.

“Yes they knew high taxes, yes they knew regulations, yes they knew right to work, but interestingly, they would tell me that many companies don’t even know that upstate New York exists,” he said, adding, “They certainly don’t know the new attitude brought in by the new administration.”

An early commercial featured a voice-over by Robert De Niro and the Jay-Z song “Empire State of Mind.”

“Some said we lost our edge,” Mr. De Niro narrated. “Well today, there’s a new New York State, one that’s working to attract businesses and create jobs.”

Another ad highlighted small businesses, from an ice cream factory to a bicycle shop, while a third ad focused on the state’s emerging technology sector.

In a statement last year, Mr. Cuomo said, “By telling the stories of businesses that are already succeeding in our state, we can attract even more economic opportunity and jobs.”

But others have raised concerns that the governor and lawmakers are draining money from ostensibly independent public authorities for purposes running counter to their missions, in a practice that is controversial but common in Albany. The state regularly takes what it describes as excess funds from public authorities, to finance state programs.

A state official said the early stages of the ad campaign were partly financed by the New York State Energy Research and Development Authority, which runs programs intended to reduce energy consumption and improve the environment, and the Dormitory Authority of New York, which supports universities and nonprofit institutions.

Last December, the Cuomo administration added another $50 million. The money came from the State Power Authority, which was created to generate and provide cheap electricity to lower bills for residents and business. In public filings, officials with the authority described the advertising campaign as part of a broader effort by it to promote economic development.

Richard Brodsky, a Democrat and former assemblyman from Westchester County, said, “These authorities should be lowering electric rates, building dormitories and otherwise doing what they were created to do, rather than being raided” to pay for the ads.

Last month, the state expanded the “Open for Business” campaign, using $40 million from the federal aid package intended to help New Yorkers recover from Hurricane Sandy, records show. A new series of ads will, according to a state document, “promote seasonal business in areas” affected by the storm and a program focused on helping small businesses rebuild. New Jersey plans to spend $25 million of its federal funds on a campaign to promote the Jersey Shore and other storm-damaged areas.

Article source: http://www.nytimes.com/2013/05/04/nyregion/new-york-states-ads-to-attract-business-also-draw-complaints.html?partner=rss&emc=rss

Media Decoder Blog: First Response Targets Spanish Language TV

The birthrate among women in the United States reached a record low in 2011, led mainly by the decline in births among immigrant and native-born Hispanic women. That decline, along with the opportunity that the Hispanic community represents  for advertisers, is at the heart of a new campaign from First Response to promote its pregnancy planning tools.

On Monday, First Response will, for the first time, advertise its pregnancy test and ovulation prediction kit to a Spanish-speaking audience on television networks that include Univision, Galavision, Telemundo and MTV Tres. A 15-second version of the ad will focus on the First Response Early Result Pregnancy Test and a 30-second version will include additional information on the First Response Daily Digital Ovulation Test.

“We want to be where they are, in the language that they are watching,” Stacey Feldman, a vice president for marketing at Church and Dwight, the company that owns First Response, said of the Spanish-speaking audience. The ads will feature Cynthia Olavarría, the Puerto Rican actress and former Miss Puerto Rico,  as the brand’s spokeswoman.

While the overall message of the ads in Spanish is the same as the ads in English, the company chose Ms. Olavarría to deliver the Spanish-language ad because she is a recognizable face in the community, Ms. Feldman said.

“She comes across as imparting information in a down-to-earth way,” Ms. Feldman said. “When we showed this to women in our research, they really wanted that.”

Having a nonjudgmental tone was important, Ms. Feldman said, since “there’s people that are watching our spots that want to be pregnant and there’s people that don’t want to be pregnant.”

In addition to the television ads, the company will introduce a microsite, TheFirstResponseDifference.com, that will include coupons, frequently asked questions about pregnancy and ovulation and additional product information.

Article source: http://mediadecoder.blogs.nytimes.com/2013/02/18/first-response-targets-spanish-language-tv/?partner=rss&emc=rss

Advertising: Huggies Pull-Ups Ad Campaign Aims to Celebrate Toilet Training

To market its Huggies Pull-Ups training pants for toddlers, the Kimberly-Clark Corporation has opted for an advertising campaign that focuses on celebrating that first flush with fanfare in the hope of making the potty training process more enjoyable for parents and their children.

“Moms don’t look forward to potty training,” said Pete Sawin, the brand director for Pull-Ups at Kimberly-Clark. “Many of them procrastinate and put it off. They start training well after their kids are ready to.”

Parents, Mr. Sawin said, are “seeking more milestone moments to celebrate.” The goal of the campaign, he said, is to make the training process “easy and fun” while introducing children to the ritual that is using the toilet.

Kimberly-Clark worked with a number of agencies, including Organic for digital ads and a mobile application, Ogilvy Mather for print and television ads and LatinWorks for a Spanish-language portion of the campaign.

For a television ad for English-speaking mothers, Ogilvy cast a family with a child who was about to go through toilet training, not actors, said Dave Metcalf, group creative director at Ogilvy. The ad, which was shot in Vancouver, features a toddler who flushes the toilet at his parents’ encouragement and then hears a commotion outside the house.

The family opens the front door and sees a parade celebrating the child’s first flush, replete with floats, acrobats and a marching band. The family was not told about the parade, Mr. Metcalf said, so their reactions of surprise were genuine. For production reasons, however, the home where the ad was shot was not the family’s real home. A second video showing the making of the commercial, including snippets from the casting call for the performers and the family, will be posted online.

To further engage children and their parents in toilet training, a mobile application called the Pull-Ups Big Kid App includes a timer for parents to remind their children when to use the toilet, articles and tips about training, videos, celebratory songs, calls from Disney characters like Rapunzel and Mickey Mouse and a reward system that gives a child a star for every attempt at using the toilet. Once a child has gotten a certain number of stars, the app offers 3-D games that can be played on a tablet or mobile phone.

Ian Bell, head of home care research at Euromonitor, a market research company, said campaigns like this one were meant to make the process of toilet training “more accessible and less threatening” for parents who may be overwhelmed by information guides on the topic and by cultural pressures about how and when to begin the process. “Some parents would frown if it takes to the age of 3 or above,” Mr. Bell said. “Others think you shouldn’t push it on a child.”

Cultural nuance is part of the Spanish-language portion of the campaign, said Victor Paredes, vice president at LatinWorks, the agency that worked on that portion. “If one in four kids is Hispanic, that’s not a business opportunity, that’s a business imperative,” he said of the recent growth in the number of Latino children in the United States.

The agency found that in non-Hispanic households, parents were struggling to start the process of toilet training, but that in Hispanic households, the issues were different.

“In the Latina’s world, the pressure came with sticking to the process,” Mr. Paredes said. “They had some preconceived notions of the process needing to be fast and the gold standard was transitioning to regular underwear, and not understanding the transition that happens.”

Hispanic mothers are likely to be younger and to have larger families than non-Hispanic mothers, he said. More of them are entering the work force and becoming heads of households as well, he said, limiting the time many of them can dedicate to toilet training their children.

While the ads for Hispanic and non-Hispanic mothers will be similar, the ads for Hispanic mothers will focus on “every flush” rather than on the “first flush.”

Television ads in English began running Jan. 1 on networks like Nickelodeon and the Disney Channel. Digital ads in English will run on Web sites like Facebook and BabyCenter.com, and print ads will run in parenting magazines. Spanish-language ads will begin in February and will run on Univision’s broadcast network, on Web sites like Mamás Latinas and Batanga and in print publications like Siempre Mujer and Vanidades.

According to Mr. Bell of Euromonitor, sales of toilet training pants in the United States, including Huggies Pull-Ups and other brands, have struggled since the recession. From 2008 to 2012, sales for all manufacturers making training pants fell $150 million, with some parents opting to save money by using cheaper diapers, he said.

Kimberly-Clark said it would spend 43 percent of the advertising budget for its Pull-Ups product on the campaign, but declined to specify what the budget for 2013 would be. Data from Kantar Media, a unit of WPP, show that the company spent $13.5 million advertising Pull-Ups in 2010 and $17 million in 2011. From January to September 2012, it spent $22.1 million advertising Pull-Ups.

Article source: http://www.nytimes.com/2013/01/04/business/huggies-pull-ups-ad-campaign-aims-to-celebrate-toilet-training.html?partner=rss&emc=rss

Advertising: YouTube Makes the Case That It Helps Build Brands

In a bid to lure TV ad dollars, YouTube is making the case to brands that online video is the best way to reach customers. It is part of the YouTube’s evolution from a free-for-all Web site for goofball videos to, it hopes, a destination for professionally produced videos and the advertisers that want to appear near them.

“We would love YouTube to be a much larger part of brands’ advertising budget and mix in the next year and the future than it is today,” said Lucas Watson, YouTube’s vice president of online video global sales.

YouTube has been trying for two years to transform itself into a bigger revenue producer for Google by attracting advertisers with professionally produced videos and new kinds of ads. It now says it has 800 million unique views worldwide a month. Analysts estimate that YouTube contributes more than $1 billion to Google’s annual ad revenue and is most likely profitable.

But YouTube, now six years old, is still in the early stages of making money. Advertisers spend just $2.2 billion on all online video ads, compared with $60.5 billion on television ads, according to eMarketer, a research firm, and ad agencies are only now hiring people with expertise in online video. According to an estimate by Citigroup, YouTube will contribute 5 percent of Google’s total annual revenue in 2011.

•

“For big branding campaigns, TV is always going to be a huge part of it,” said Michael Tabtabai, integrated creative director at Wieden Kennedy, the ad agency. “But a lot of brands are taking risks, putting money in places they may not traditionally have chosen.”

To earn a larger share of television ad dollars, the biggest prize in advertising, YouTube has to recruit new kinds of advertisers, beyond the music, entertainment and technology companies that have flocked to the site, and convince them that YouTube is a fruitful place for brand building.

And Google, which got its start and still makes the vast majority of its money from search ads — a few lines of text that invite a direct response — has to learn how to work with advertisers who want to sear their brands into the minds of Internet users.

YouTube’s latest step in that direction is the hiring of Mr. Watson, Procter Gamble’s former head of digital business strategy, who in June became YouTube’s first vice president of online video global sales.

By hiring Mr. Watson from Procter Gamble, YouTube acquired expertise in consumer-packaged goods, a sector that has been slow to online video advertising. Video ads for one of Procter Gamble’s brands, Old Spice, were a viral success online last year.

Mr. Watson said that all ads on YouTube would eventually be video ads for brands. Unlike television, YouTube incorporates social elements by inviting viewers to choose whether they watch, share or create their own videos about advertisers’ products. And YouTube, he said, had both global reach and the ability to target an ad to 20-something men who live near a pizza shop.

Still, YouTube has a small window of time to capitalize on that ability, because as Internet-connected televisions, including Google TV, become more popular, television will also be able to show personalized ads.

“It has an advantage now because it’s serving up one stream for one person and knows who that person is in most cases, but the other big networks are getting there,” said Jim Louderback, chief executive of Revision3, the Internet TV service. Even though YouTube is showing more professional videos so brands can avoid appearing next to unsavory homemade videos, advertisers still hesitate to spend as much on YouTube as they do on TV, said Benjamin Palmer, chief executive of Barbarian Group, a digital marketing agency.

“The production value on YouTube on average is way lower than it is on television,” Mr. Palmer said. “It’s hard to justify spending millions of dollars running a Web spot that has helicopter shots and explosions when your ad is sitting next to something shot on a two-year-old cellphone.”

Still, YouTube is willing to experiment with new types of advertising that could never appear on television, Mr. Palmer said, like a live-streamed ad campaign that he is working on, choose-your-own-adventure videos or user-created ads.

•

“We’ve kind of tapped out the medium of television,” he said, “but we’ve got years and years of brand-new experiences that have yet to be conceived on YouTube.”

Lenovo, for example, this week introduced YouTube Space Lab, a contest for teenagers to submit videos of science experiments that could be performed in space. The goal is to introduce children to the brand’s computers, which are used at the International Space Station, and promote a new ThinkPad.

“It’s much more authentic than us saying, ‘You’ve got to love Lenovo,’ ” said Tracey Trachta, vice president of consumer marketing at Lenovo. “The audience is an active part of the program as opposed to passive.”

GoPro, which makes mountable cameras for taking pictures while doing active sports, trolls for videos shot with its camera on YouTube and, with the users’ permission, edits them to show on its YouTube channel and in its online and TV ads. One video, watched six million times in two days, showed a buck leaping across a mountain biker’s trail in Africa and knocking him to the ground.

“The content ends up selling the cameras,” said Stephen Baumer, GoPro’s chief technology officer. “These consumers, to our delight, are advertising on our behalf.”

Dodge ran a campaign for its Journey vehicle that started on television and asked viewers to go to YouTube to get clues to hunt for hidden cars and find the cars in the real world. Then it posted videos of the car winners on YouTube.

“What YouTube has done in the last year is open up the platform to you as a brand to use any kind of technology and ask people to become part of the story,” said Mr. Tabtabai of Wieden Kennedy, which worked on the Dodge campaign. “We’re really just scratching the surface.”

Article source: http://feeds.nytimes.com/click.phdo?i=2584e83dff5c0153b8adaf6ee582f2a2

DealBook: Capital One Denies ING Deal Would Make It ‘Too Big to Fail’

John Taylor, head of the National Community Reinvestment Coalition, told the Fed that Capital One’s plan was too risky.Joshua Roberts/Bloomberg NewsJohn Taylor, head of the National Community Reinvestment Coalition, told the Fed that Capital One’s plan was too risky.

8:08 p.m. | Updated Capital One on Tuesday delivered a sweeping defense of its proposed $9 billion takeover of ING Direct USA, aiming to allay concerns that the deal would create another “too big to fail” banking giant.

“The acquisition of ING Direct will further reduce, rather than increase, any risk to the financial system,” John Finneran, Capital One’s general counsel, told the Federal Reserve, which hosted the first of three public hearings to examine the controversial deal.

Consumer groups and smaller banks, warning that the deal could pose systemic threats to the economy, cast doubt on Capital One’s claims.

“Our main concern with the acquisition today concerns systemic risk,” Christopher Cole, senior vice president for the Independent Community Bankers of America, said at the Fed’s hearing in Washington. He called for the Fed to impose a “moratorium” on all acquisitions involving banks that house more than $100 billion in assets.

In June, Capital One announced plans to acquire ING Group’s online banking unit in the United States for $6.2 billion in cash. Under the terms of the deal, Capital One would also issue $2.8 billion worth of new shares to ING, giving the bank a 9.9 percent stake.

Capital One, best known for its profitable credit card business and catchy television ads, is quietly amassing a big national banking franchise. The ING deal would elevate Capital One, currently the eighth-largest bank in the United States, to the No. 5 spot. The combined institutions would have some $200 billion in deposits, raising questions about the deal’s impact on customers and the broader economy.

The hearing on Tuesday came at the behest of Representative Barney Frank, Democrat of Massachusetts, who pushed the Fed to gauge the potential pitfalls of the deal. Ultimately, it is up to the central bank to either bless or block the deal.

Under the Dodd-Frank act, the financial regulatory overhaul co-authored by Mr. Frank, the Fed must first examine whether the merger poses a systemic threat to the economy. When the risks outweigh the rewards, the Fed is required to scuttle the deal.

Consumer advocates are calling on the Fed to do just that. They argue that the takeover will create another behemoth bank that one day could come calling for a taxpayer bailout.

“We already have four too-big-to-fail banks. Why make a fifth?” John Taylor, president of the National Community Reinvestment Coalition, said this summer. At the hearing on Tuesday, Mr. Taylor told the Fed: “You have a duty to deny Capital One’s plan to buy ING Direct,” noting that the bank’s credit card portfolio was loaded with risky subprime loans.

While critics outlined a list of concerns — and pressured the Fed not to approve the deal — Capital One countered by painting itself as a plain-vanilla bank, focused on lending to mom-and-pop investors rather than writing complex derivatives and other securities that three years ago drove Wall Street to the brink.

The deal, Mr. Finneran said, “will not lessen competition or result in any undue concentration of resources.” He added that Capital One would open new loan products to ING customers and, in another crucial concession, would soon start a 10-year, $180 billion community development investment, a nod to concerns that the combined firms will ignore low-income communities. Mr. Finneran also announced that Capital One would operate ING Direct USA as a separate bank, at least for a while.

The Fed offered few insights into its perspective on the deal. In recent weeks, however, at least one Fed official shied away from broadly interpreting the central bank’s power over deal-making — even when an acquisition appeared risky.

“While Congress instructed us to consider the extent to which a proposed acquisition would pose a greater risk to financial stability, it clearly did not instruct us to reject an acquisition simply because there would be any increase in such risks,” the Federal Reserve Board governor Daniel K. Tarullo said in a speech last week.

Article source: http://feeds.nytimes.com/click.phdo?i=10ceeb96fd08306015914396bb884c92

DealBook: Community Banks Lobby to Limit New Regulations

Camden Fine, president of the Independent Community Bankers of America.Ross D. Franklin/Associated PressCamden Fine, who heads the Independent Community Bankers of America, is concerned about restrictions on debit card fees.
Neal S. Wolin, deputy secretary of the Treasury.Joshua Roberts/ReutersNeal S. Wolin, deputy secretary of the Treasury, assured small bankers that regulators will not “prevent them from doing their job.”

Network television ads appearing in the Washington area feature an anxious woman who cautions that “community banks and credit unions will be squeezed” by “bad” regulation.

Subway cars serving suburban Virginia carry similar warnings, while Capitol Hill newspapers have run ads from small banks that show an empty pocketbook alongside an alarming notice that “Washington is helping you clean out your wallet.”

The message is clear: lawmakers and regulators should tread lightly on small banks.

In recent months, the community banking industry has started an aggressive grassroots campaign, taking aim at regulation enacted in the aftermath of the financial crisis. Small banks fear new rules under the Dodd-Frank law, especially certain consumer protection provisions and debit card fee restrictions, could hurt their bottom line and even cause a few banks to fail. The Independent Community Bankers of America, an industry trade group, spent roughly $1.2 million lobbying regulators and lawmakers in the first quarter of 2011, according to the Center for Responsive Politics.

But the regulation may not be as burdensome as the advertising campaign — or the lobbying dollars — implies. Community banks and credit unions won exemptions from several of the law’s toughest provisions, and some of the rules put small banks on more equal footing with big banks.

“There is basic human anxiety about change,” said Neal S. Wolin, deputy secretary of the Treasury.

“If you sit down with 20 small banks, you’ll find there’s a lot of anxiety there,” he said. “But if you ask them to focus that criticism in concrete ways, there’s not much there.”

Mr. Wolin and other regulators are increasing their efforts to win over the community banking industry, holding private meetings with bankers and delivering public speeches across the country. Nearly every top financial regulator traveled to San Diego in March to speak at the community banking group’s annual convention. This month, at the group’s policy meeting in Washington, Mr. Wolin said that regulators will not “hurt small banks or prevent them from doing their job.”

But not everyone is persuaded.

“We got a lot good things, but it’s hard to say Dodd-Frank is a total win when you come away bloodied and bandaged,” said Salvatore Marranca, a former federal banking regulator who is now president and chief executive of Cattaraugus County Bank, a company with 65 employees in Little Valley, N.Y., about 60 miles south of Buffalo.

Despite their protestations, community bankers are quick to praise certain parts of the law. Banks that hold less than $10 billion in assets, or roughly 98 percent of the 7,000 community banks scattered across the country, are immune from new capital and liquidity requirements, for example.

The law also imposes curbs on proprietary trading and the derivatives business, restrictions that level the playing field for small lenders competing against giant competitors. But small banks perhaps benefited most from the overhaul of deposit insurance rules. The change, which forces large risk-taking banks to pay a bigger share of deposit insurance premiums, is expected to save small banks more than $4 billion over the next three years, according to Camden Fine, who leads the community bankers group.

“The legislation was a very mixed bag for community banks,” Mr. Fine said. “There were some good provisions; some provisions will have a horrendous impact if we can’t get them changed.”

Mr. Fine and his constituents are now focusing on a rule that restricts the fees banks charge grocery stores and other retailers each time a customer uses a debit card. The Federal Reserve has proposed capping the so-called swipe fee at 12 cents for each transaction, 70 percent below the average fee charged in 2009.

Although Dodd-Frank excused community banks from the rules, Mr. Fine says the exemption is “worthless” because retailers could refuse to accept cards issued by small banks that carry higher fees. It is a concern shared by Ben S. Bernanke, chairman of the Fed.

“It is possible that the exemption will not be effective in the marketplace,” Mr. Bernanke said in recent Congressional testimony, adding that the rule “could result in some smaller banks being less profitable or even failing.”

In an effort to block the rule, the industry is mobilizing lobbyists and bankers to write letters and meet with regulators. Mr. Fine’s group and other small banking and credit union lobbyists have held at least 10 meetings with top Fed officials in the last year. They also are appealing to Congress, where some lawmakers have introduced a measure to delay the debit card rule for at least 15 months.

“They have the political power to push back, and they’re taking advantage of it,” said Jaret Seiberg, a financial policy analyst at MF Global’s Washington Research Group.

The industry is also pushing the new consumer agency to shield small banks from mortgage and credit card rules. While the Consumer Financial Protection Bureau is not allowed to inspect or bring enforcement actions against small banks, the industry is subject to the bureau’s regulations.

“That is causing a lot of anxiety,” Mr. Fine said, noting that bankers are taking their concerns directly to the agency.

Community bankers from all 50 states have held discussions with Elizabeth Warren, who is setting up the new bureau. Ms. Warren, who met with more than 60 small bank and credit union executives in March alone, has assured the industry that she will keep them involved in the rule-writing process. In a show of good will, a group of community bankers was recently invited to the first public showing of the agency’s new streamlined mortgage disclosure forms.

“I want to see the business model that they have flourish,” Ms. Warren said. “I want to see it succeed big time.”

Article source: http://feeds.nytimes.com/click.phdo?i=a51a015e6cc3ce774614c240393c75a3