April 24, 2024

Bucks Blog: New Comparison Shopping Site for Pet Owners

Labrador Retrievers are very popular pets.Agence France-Presse — Getty Images Labrador Retrievers are very popular pets.

A dog owner with an entrepreneurial bent has started a Web site aimed at making it easier for pet lovers to find the right products at the right price.

DugDug is a new price comparison site that aims to provide pet product information from multiple online retailers in a clear, easily understandable format, said David Keh, the site’s founder.

Mr. Keh, a former hedge fund analyst, said he created DugDug out of his own frustration as a new pet owner. (He owns a standard poodle.) When searching for supplies online, he said, most comparison sites returned information that wasn’t presented in a helpful way. For instance, when searching for medications, searching by the product name most often produced lists that weren’t sorted based on the pet’s weight or by the number of doses supplied, making it difficult to compare prices. “You get nonsensical results,” he said. “It was a huge frustration.”

So Mr. Keh’s site attempts to sort products in a more meaningful way. A search on DugDug, for instance, for Advantix, a killer of canine fleas and ticks, returns a menu of options, based on the pet’s weight. When you click on the proper weight (11-20 pounds, say), an appropriate list of vendors and prices appears.

DugDug also includes any coupons next to each item. That way, users can receive the discount when buying the item, rather than having to scour the Web for potentially available coupon codes, he said. (If users want, they can also use an optional browser tool, called Rover, that automatically notifies them of coupons as they visit different Web sites.)

DugDug doesn’t conduct any sales itself. Rather, once you find the best price, you select the vendor and are taken to that Web site to complete the sale. DugDug receives a fee from some sites if you click through and make a purchase. But the site lists the vendors with the best prices, Mr. Keh said, whether or not the site has a commission deal with DugDug.

(If you are buying a pet medication that requires a prescription, you must eventually provide one from your veterinarian — or, often, the site you buy from will contact your veterinarian to verify it, or to request one on your behalf. In general, though, you need to see a veterinarian in person at some point, to obtain the prescription. Mr. Keh says DugDug screens prescription sites displayed on its searches to weed out disreputable carriers that may be offering counterfeit drugs.)

Mr. Keh said he might be new to pets, but has always been entrepreneurial. While an undergraduate at Stanford, said, he ran a business from his dorm room changing the backlighting on cellphones, earning as much as $150 each.

DugDug focuses on dogs, but will be gradually rolling out other pet categories like cats, birds, fish, reptiles and small pets (including ferrets, guinea pigs, gerbils etc.) over the next several weeks.

Other plans for the Web site include comparison shopping tools for pet insurance, an area Mr. Keh said he saw as lacking in transparency. “We’ll give information on prices and differences in coverage,” he said.

How do you shop for pet products online? Do you find DugDug’s approach helpful?

Article source: http://bucks.blogs.nytimes.com/2013/02/19/new-comparison-shopping-site-for-pet-owners/?partner=rss&emc=rss

Media Decoder: Pew Survey Finds Reliance on Libraries for Computers and Internet

Free access to computers and the Internet is now nearly as important to library patrons as borrowing books, according to a new survey.

The survey, released Tuesday by the Pew Research Center’s Internet American Life Project, found that 80 percent of Americans said book borrowing was a “very important” library service, but 77 percent said the same thing about computers and the Internet.

The study also found that library patrons were open to having even more technological options.

“In the past generation, public libraries have reinvented themselves to become technology hubs in order to help their communities access information in all its new forms,” Kathryn Zickuhr, a research analyst with Pew and a co-author of a report on the survey’s findings, said in a written statement.

Pew questioned 2,252 Americans ages 16 and older via cellphones and landlines from Oct. 15 to Nov. 10 last year, in both English and Spanish. More than half of those surveyed said that they wanted more e-book selections in their public libraries, and would be likely to check out e-readers already loaded with books — a significant increase from a survey a year ago.

Roughly 69 percent said they would like to be able to try new technology devices through libraries, and 63 percent said they would like to receive customized book and music recommendations from their libraries as they do from online retailers like Amazon.com.

Some library users seemed willing to support even more changes. When asked whether libraries “should move some printed books and stacks out of public locations to free up space for tech centers, reading rooms, meeting rooms, and cultural events,” 20 percent of respondents said yes and 39 percent said maybe.

Still, of the 53 percent of respondents who had actually visited a library or mobile book location in the last year, 73 percent said they went in order to borrow print books, and only 49 percent said they visit libraries “to sit, read, and study, or watch or listen to media.”

As a result of these conflicting messages, Ms. Zickuhr said, “Many libraries are torn between expanding their digital offerings on the latest platforms and still providing quality resources for patrons who may lack experience with technology or the means to own the latest devices.”

Article source: http://mediadecoder.blogs.nytimes.com/2013/01/22/pew-survey-finds-reliance-on-libraries-for-computers-and-internet/?partner=rss&emc=rss

Bits Blog: How People Shopped Online This Holiday Season

Shoppers spent much more money online this year than last year, and they did a lot of their shopping on tablets like the iPad.David Paul Morris/Bloomberg NewsShoppers spent much more money online this year than last year, and they did a lot of their shopping on tablets like the iPad.

Little time remains for online shoppers to have gifts delivered in time for Christmas, and sales numbers for online shopping this season are arriving. The trends are clear: shoppers spent much more money online this year than last year, and they did a lot of their shopping on tablets like the iPad.

So far this holiday season, shoppers have spent $32 billion online, 15 percent more than last year, according to comScore. Last week was the heaviest online shopping week on record, and last weekend was the second-heaviest weekend. Though most sales from now to Christmas will take place in physical stores, some Web sites are still offering expedited shipping and online retailers will most likely sell another $5 billion to $6 billion in goods through the end of December, comScore said.

Gian Fulgoni, chairman of comScore and an e-commerce expert, called it “an outstanding season for online retailers.”

Shoppers are much more eager to use their mobile devices to browse and buy this year, though the evidence shows that they are more likely to use their phones for product research and turn to their tablets or computers when they are ready to buy.

Twelve percent of online visits to retailers’ Web sites came from mobile devices, up from 5 percent a year ago, according to IBM Benchmark, which tracks e-commerce. But just 9 percent of sales came from mobile phones.

While 79 percent of shoppers use their cellphones for research, just 58 percent have made purchases on their phones, according to TechBargains.com, a deal aggregation site. Meanwhile, 75 percent have made purchases on their tablets and 94 percent on their laptops.

Holiday sales at eBags.com show this behavior in action. Of the site’s total visits, 7 percent came from tablets and 5 percent from smartphones, but 7 percent of sales came from tablets while just 2 percent came from phones.

“Shopping via tablet picks up in the evenings, indicating consumers are coming home from work and turning on their iPads and shopping as they watch TV,” said Peter Cobb, co-founder and senior vice president of eBags.

But when deals hang in the balance and computers aren’t nearby, people are more than willing to turn to their phones and type their shipping address and credit card number on the tiny keyboard. Mobile commerce peaked at 10 p.m. on Cyber Monday, accounting for 20 percent of all retail traffic in the last two hours before online deals expired, according to Akamai, an Internet content delivery company.

Article source: http://feeds.nytimes.com/click.phdo?i=3a07f7c7b57d8476fa5b940137aa9d85

Bits Blog: E-Commerce Sites Cater to Procrastinators by Extending Free Shipping

A FedEx plane is unloaded in Los Angeles.Jae C. Hong/Associated PressA FedEx plane is unloaded in Los Angeles.

Free shipping has become a necessary evil for online retailers, and this year many are extending their free shipping cut-off dates for Christmas gifts.

Nine out of 10 online retailers will offer free shipping at some point this holiday season, and many retailers will extend the offer through Dec. 20, according to Shop.org, part of the National Retail Federation. Eighty-six percent of those offering free overnight or two-day shipping have extended those offers to Dec. 22.

For many retailers, the last day for free shipping by Christmas Eve — called Free Shipping Day — had been Friday, Dec. 16. For others, it was Monday, Dec. 12, called Green Monday. Free Shipping Day used to be the biggest online shopping day of the year until Cyber Monday outdid it.

But a third of online holiday shoppers say they will spend more if shipping is free, according to Shop.org, and retailers are paying attention. Fifty-six percent of e-commerce companies said their budget for free shipping promotions was significantly higher than it was last year.

“As consumers shop around for the perfect gifts, express and standard free shipping offers could be the deciding factor for many procrastinators this holiday season,” Vicki Cantrell, executive director of Shop.org, said in a statement.

On Tuesday, Amazon.com announced that it extended its deadline for free shipping in time for Christmas on orders $25 and higher to Dec. 19. Amazon Prime members, who pay an annual fee of $79, get free Christmas shipping through Dec. 21. And for the true procrastinators, items ordered on Dec. 24 will be delivered the same day for $3.99 for Prime members in certain cities, including Boston, Chicago, New York, Seattle and Washington.

At Zappos.com this season, gift buyers who order on Dec. 22 will receive free overnight delivery on Dec. 23. Zappos is promoting its offer on Twitter with a campaign called 12 Days of Zappos. Each day through Dec. 23, it will give a free gift to someone who writes a Twitter post about it.

“Zappos considers itself anti-Green Monday because free shipping both ways, 365 days a year is the norm — even during the busiest shopping season,” the company said in a statement.

Blue Nile, the online jeweler, is offer free FedEx shipping in time for Christmas on most jewelry through Dec. 23, though the company originally thought that day would be Dec. 19.

“Your biggest day is going to be the last day you can ship and have it arrive in time for the holidays,” said Mark Vadon, chairman of Blue Nile.

Article source: http://feeds.nytimes.com/click.phdo?i=122bcd52a73aed4bd415bacb46051767

DealBook: Appeasing Critics, Groupon Revises I.P.O. Disclosure

Tim Boyle/Bloomberg NewsGroupon headquarters in Chicago.

Groupon continued to respond to criticism over its financial disclosures on Friday, once again amending the regulatory filing for its highly anticipated public offering.

In the new disclosure, the daily deals site adjusted its reporting metrics and clarified certain financial indicators. The company noted that so-called gross billings — the total amount it collects from consumers before it pays vendors — is an important because “it measures the dollar volume of transactions” and helps the company to track its margins.

However, the company acknowledged, it is not a replacement for “revenues or any other financial metric presented in our consolidated financial statements.” It also revised its gross billings for the second quarter to $929.9 million in the second quarter, a $20 million increase from its previous filing.

Groupon seems to be appeasing regulators and critics, who have come down on the site for previously logging “gross billings” as revenue. Last month, the company issued a filing that largely addressed this concern, by introducing a metric called “net revenues,” which excluded the amount paid to retailers.

Unlike traditional online retailers, Groupon shares a large portion of its sales, 50 percent or more, with the retailers who offer coupons on its site. Thus, the accounting change greatly affected Groupon’s results, by forcing the company to highlight net revenue in its financials. For example, Groupon had previously recorded $1.6 billion in revenue for the first half of 2011. Under the accounting rules introduced in September, that figure is now gross billings, while net revenue was substantially lower, at $688 million. Friday’s filing represents the third time Groupon has had to tweak its prospectus for accounting issues.

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Notably, Friday’s filing also featured a fuller version of the e-mail sent by chief executive Andrew Mason to employees, which was leaked to the press in late August. Several analysts have wondered whether the letter, which discussed Groupon’s financial performance, violated Securities and Exchange Commission’s rules for companies seeking to go public. Groupon, which disclosed select portions of the letter in September, also added additional paragraphs in Friday’s filing to give investors further clarification. For example, Groupon notes:

The email discusses that we expect that our subscriber acquisition costs will decline in the future. However, we cannot assure you that such reductions will not have an adverse impact on our revenue or the extent to which increases in other marketing expenses may offset the impact of such reductions.

The email discusses our joint venture with Tencent in China and indicates that we are making progress towards profitability. However, there is no assurance as to when, or if, the joint venture will achieve profitability. For the foreseeable future, we do not expect that the joint venture will have a material impact on our results of operations.

Elsewhere in the filing, Groupon also noted that five years after its I.P.O., its two classes of stock would convert into one class, whose shares count for one vote each. The move appears to address concerns about the company’s dual-class structure. Groupon currently plans to sell only Class A shares to the public, which carry one vote each. Class B shares, which will be held only by Groupon’s three co-founders, will have much more voting power.

Article source: http://feeds.nytimes.com/click.phdo?i=a466b0495bdb23ddce190ded0b4c26a0

Amazon Takes On California

Amazon said this week that it would push a voter initiative in California that could eliminate sales tax for virtual sellers with only a modest physical presence in the state. Its move instantly escalated the company’s long-running battle with many states over collecting sales tax, taking the question directly to voters. And it has sharply intensified its dispute with physical retailers like Wal-Mart Stores and Target, which have vowed to fight the measure.

Some political science and business professors say the conflict could take on the polarizing nature of Proposition 13, a decades-old referendum that limited property tax increases and remains a lightning rod in the state. Political experts say Amazon’s proposed referendum is likely to gather the signatures necessary to appear on the ballot as early as next February.

Nancy F. Koehn, a retail historian at the Harvard Business School, said the initiative highlighted the evolution of Internet retailing into a “major highway of commerce.”

Internet shopping “is no longer a small, out-of-the way quirky tributary of shopping,” she said, adding: “It’s the fastest-growing distribution channel in America. This is a referendum on how we’re going to treat it.”

She said that what happened in California could catch on in other states and have a domino effect.

Ms. Koehn, who opposes the idea of exempting online retailers from sales tax, said the stakes were amplified by the fact that state budgets, already under duress, needed the hundreds of millions of dollars in potential tax generated by online retailers.

“Do we really want online retailers big and small to walk through a gaping door that says ‘You don’t have to pay sales tax’?” she said. “I don’t think we want to send the message that companies can fund a political campaign for a referendum and maybe your customers won’t be subject to sales tax.”

Amazon argues that such sales tax, even if it raises revenue, ultimately hurts investment and job growth. “Californians deserve a voice and a choice about jobs, investment and the state’s economic future,” Paul Misener, Amazon’s vice president of global public policy, said in a statement about the referendum.

The referendum is a response to a California law, passed last month, that requires Internet retailers to pay sales tax if they have affiliates or subsidiaries in the state. State officials estimate Amazon will owe $83 million in taxes this year, nearly half of the $200 million the state estimates Internet retailers owe over all.

Amazon says the law penalizes companies that have not traditionally been subject to sales tax.

Big retailers are already organizing and financing opposition. They complain that Amazon has an unfair advantage because it does not collect sales tax from shoppers while other retailers must add in the extra cost, which in California starts at 7.25 percent.

“They need to play by the same rules as everybody else,” said Danny Diaz, a spokesman for the Alliance for Main Street Fairness, a coalition of large and small retailers that is agitating for Amazon to pay sales tax.

In a signal of how the political arguments might line up, William R. Harker, senior vice president of Sears Holdings, which owns Sears and Kmart, said in an interview, “At a time where our state and municipal governments are going through really a fiscal crisis, taking steps to collect taxes that are already on the books is to me the fiscally responsible thing to do.”

The question of how to tax out-of-state retailers is a longstanding one, dating back to the popularity of catalog shopping. Courts have ruled that companies without a physical presence in a given state are exempt from collecting sales tax there.

Individual consumers are supposed to declare what they owe in so-called use tax when they file taxes, but most people do not.

Stephanie Clifford contributed reporting from New York.

Article source: http://feeds.nytimes.com/click.phdo?i=4b12c2e219e6a2ef09884c14faabb579