April 19, 2024

Ford Contract Talks Intensify as Union Prepares for Strike

People briefed on the negotiations, who spoke on condition of anonymity because the talks were private, said that the parties were only beginning to discuss some of the most important issues and that top-level Ford executives had not joined the talks, indicating that no deal was imminent.

The U.A.W. told officials at Ford plants across the country over the weekend to begin forming strike committees and to distribute information to workers about a possible strike.

“At this time, there is no indication that a strike will be necessary, but it is in our best interest to prepare ourselves in the event we are forced to call for a strike,” the latest memorandum to workers said. The memo is regarded as a formality but does allow the union leverage to walk out of talks.

After taking Sunday off, union negotiators began “high-level financial discussions” with Ford on Monday, according to a memo they posted online. A subsequent memo said the parties had agreed to meet for “very long negotiating sessions” this week and that bargaining would continue around the clock when a deal was near.

Ford is the only one of the three Detroit carmakers whose workers are allowed to strike in this year’s talks. Binding arbitration is the only option at G.M. and Chrysler in the event of an impasse, under the terms of their government-sponsored bankruptcies in 2009.

Analysts say they expect Ford’s contract to generally follow the pattern set by the tentative agreement with 48,500 workers at G.M., reached Sept. 16. Voting on the G.M. deal is set to finish Wednesday.

Workers at large plants in Flint, Mich.; Arlington, Tex.; Parma, Ohio; and Spring Hill, Tenn., have voted for the deal, which would create or retain 6,400 jobs and move some work to the United States from Mexico. The Spring Hill plant, which was mostly idled in 2009, would reopen if the contract were ratified.

“For the most part, they feel like it was a good agreement,” said Michael Cartwright, the president of Local 276, which represents 2,400 workers building sport utility vehicles in Arlington. “They understand the state of the business — that things are better but not we’re totally out of the woods because of the economy.”

Workers would be guaranteed bonuses of at least $8,000 over the four years of the contract, plus larger profit-sharing checks. Adam Jonas, an analyst with Morgan Stanley, estimated in a report Monday that workers would collect a total of $40,500 in bonuses throughout the contract, based on his forecasts for G.M. profits.

The deal is receiving widespread approval from entry-level workers, who earn about half as much as longtime workers and would get raises of several dollars an hour if the contract passes. At a parts processing plant near Flint where all 450 hourly workers earn entry-level wages, 88 percent voted in favor, according to a posting by Local 651 officials on Facebook.

But the deal was rejected over the weekend at a plant near Lansing, Mich., where about 3,400 workers build crossover vehicles and few receive entry-level wages. Local 602 said on its Web site that only 34 percent of production workers and 43 percent of skilled trades workers voted yes.

Ratification of the deal would resolve some of the uncertainty that has helped drive down the value of G.M. stock. Shares fell below $20 for the first time on Friday and closed Monday at $21.08, well below the $33 public-offering price last November. By buying out highly paid skilled trades workers and replacing them with entry-level employees, G.M. can make up for the larger bonuses, Mr. Jonas, the Morgan Stanley analyst, said.

“The contract not only offers greater flexibility, it offers the potential of greater profitability for G.M.,” he wrote.

Although the union is primarily focused on reaching a deal with Ford, negotiators have continued to meet with Chrysler. Bob King, the U.A.W. president, met with Chrysler’s chief executive, Sergio Marchionne, on Friday, they said in a jointly released statement. The union and Chrysler agreed to extend their contract, which was set to expire Sept. 14, through Oct. 19.

Article source: http://feeds.nytimes.com/click.phdo?i=a4286d8e9b6a1d6967ecf5c46d9bba3a

You’re the Boss: Cracking the Q.R. Code

Tech Support

Vanda Asapahu was living in Bangkok working in public health with the United Nations until two years ago. That’s when her parents back in Los Angeles told her they were planning to retire from the Thai restaurant they had been running for six years and asked her to come home to take over the business with her brother.

She obliged and soon found herself strategizing with her brother about how to build the business. Not that the restaurant wasn’t modestly successful. Though Ayara Thai Cuisine is tucked away in an unglamorous neighborhood by the airport, it had built a good word-of-mouth reputation among foodies. And now its good reviews on Yelp were increasingly bringing in an additional stream of younger, tech-savvy customers. But could the younger Asapahus do something to leverage that trend and take the business to the next level?

Ms. Asapahu had an idea: quick response codes. These postage-stamp-like printed codes — they look a bit like complex mazes — can be read by just about any camera-equipped smartphone supplemented with one of many freely available apps. When you point your phone’s camera at a quick response (or Q.R.) code, your phone’s browser comes up and whisks you a to Web page linked to that code. (Here’s a guide to some other high-tech customer-service tools).

Q.R. codes are still something of a novelty in the United States, but in parts of Asia and especially Japan they’re a common promotional tool found everywhere on posters, fliers and ads of all sorts, offering more information about a political candidate or an opportunity to subscribe to an organization’s newsletter or a look at a store’s online catalog. Ms. Asapahu, a foodie herself, had seen the way restaurants and clubs employed them and had used them herself.

Often the code rewarded the phone’s owner with news of a special dish or a drink unavailable to other customers or a coupon for a freebie or a discount or a riddle that if solved would lead to a reward. “Sometimes the codes in one club led you to another club, so it was kind of like a scavenger-hunt version of a bar crawl,” Ms. Asapahu said. Such Q.R.-guided nights on the town aren’t common here, but why not have Ayara Thai take a first step in that direction?

Ms. Asapahu’s parents weren’t impressed, expressing doubt that the codes would bring in money. But Ms. Asapahu pointed out that it wouldn’t cost much, either. There are plenty of Web sites that generate Q.R. codes for free, and once you have your code you can print and post it anywhere. But when Ms. Asapahu checked out Ayara Thai’s Web site on her cellphone, she realized it was hard to read on the small screen and that nothing compelling jumped out. So, for an annual fee of about $300, she signed up with Paperlinks, a Q.R.-code oriented online service that provides a simple tool for creating a cellphone-optimized Web page that can be set up easily and updated constantly with promotions and information. (A stripped-down version of the service is available for free.)

“It’s sort of like a Facebook of Q.R. codes,” said Ms. Asapahu. Paperlinks also generated a customized Q.R. code that incorporates the restaurant’s logo, an elephant. (You can see, and if you’re properly equipped try out, the restaurant’s Q.R. code here.)

Ms. Asapahu has started with the simple step of placing the Q.R. code on the front and back of the restaurant’s menu. The code links to a Web page displaying a set of large buttons that can provide the history of the restaurant and the origins of its cuisine, photos of dishes, links to Facebook, Yelp, Twitter and more. (If you don’t have a Q.R.-code-reading phone handy, you can see the cellphone-optimized Web page the code brings you to here.)

It’s been a small hit at the restaurant. “We constantly see customers holding up their phones to the menu, and then talking about what they see,” said Ms. Asapahu. “People don’t choose a restaurant just because of the food and service. They want a good total experience, and this adds another dimension to the experience. Customers tell me they think it’s neat.” She intends to make it neater, by beefing up the Q.R.-linked Web page with videos, the restaurant’s loyalty program, an invitation to receive special offers by e-mail, and riddles — and eventually the sorts of promotional, night-on-the-town treats that Q.R. codes gave her in Asia.

After talking with Ms. Asapahu, I loaded a Q.R.-code-reading app onto my phone, figuring I’d eventually run into a code that would allow me to test it out. Ten minutes later, I was walking down the street and noticed that one of the first storefronts I came to, that of a real-estate firm, had a Q.R. code pasted up on the front window. I pointed my phone, and three seconds later I was looking at the firm’s latest listings and an invitation to sign up for e-mail. Kind of cool, actually. A few minutes after that, I ran into one at the local train station that pointed me to updated information about the train line — news I could use. I ran into several more over the next few hours, and now I see them all the time and can rarely resist aiming my phone at them to see what they lead to. (Q.R. codes are increasingly showing up on business cards, too.)

Have you tried out Q.R. codes in your business?

You can follow David H. Freedman on Twitter and on Facebook.

Article source: http://feeds.nytimes.com/click.phdo?i=7307c4857d2a72cf0ec21427b75e7619