April 19, 2024

Inside Twitter’s Decision to Cut Off Donald J. Trump

Then came the Capitol storming.

On Jan. 6, as Congress met to certify the election, Twitter executives celebrated their acquisition of Ueno, a branding and design firm. Mr. Dorsey, who has often gone on retreats, had traveled to the South Pacific island, said the people with knowledge of his location.

When Mr. Trump used Twitter to lash out at Vice President Mike Pence and question the election result, the company added warnings to his tweets. Then as violence erupted at the Capitol, people urged Twitter and Facebook to take Mr. Trump offline entirely.

That led to virtual discussions among some of Mr. Dorsey’s lieutenants. The group included Ms. Gadde, a lawyer who had joined Twitter in 2011; Del Harvey, vice president of trust and safety; and Yoel Roth, the head of site integrity. Ms. Harvey and Mr. Roth had helped build the company’s responses to spam, harassment and election interference.

The executives decided to suspend Mr. Trump because his comments appeared to incite the mob, said the people with knowledge of the discussions. Ms. Gadde then called Mr. Dorsey, who was not pleased, they said.

Mr. Trump was not barred completely. If he deleted several tweets that had stoked the mob, there would be a 12-hour cooling-off period. Then he could post again.

After Twitter locked Mr. Trump’s account, Facebook did the same. Snapchat, Twitch and others also placed limits on Mr. Trump.

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But Mr. Dorsey was not sold on a permanent ban of Mr. Trump. He emailed employees the next day, saying it was important for the company to remain consistent with its policies, including letting a user return after a suspension.

Article source: https://www.nytimes.com/2021/01/16/technology/twitter-donald-trump-jack-dorsey.html

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